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Shift Lead

2 months ago

Live Oak, Florida, United States Krystal Restaurant Full time
Job Summary

We are seeking a highly skilled Shift Lead to join our team at Krystal Restaurant. As a Shift Lead, you will be responsible for leading a team of restaurant staff, ensuring excellent customer service, and maintaining a clean and efficient work environment.

Key Responsibilities
  • Team Leadership
    • Recruit, train, and develop a high-performing team of restaurant staff
    • Provide coaching and feedback to team members to improve performance
    • Lead by example, demonstrating a positive attitude and work ethic
  • Customer Service
    • Ensure that all customers receive excellent service, meeting or exceeding their expectations
    • Resolve customer complaints in a professional and timely manner
    • Monitor and maintain a clean and safe work environment
  • Operations
    • Manage inventory, supplies, and equipment to ensure efficient operations
    • Monitor and maintain accurate records of sales, inventory, and labor
    • Implement and maintain quality control procedures to ensure consistency and excellence
Requirements
  • Education and Experience
    • High school diploma or equivalent required; associate's or bachelor's degree preferred
    • Minimum 2 years of experience in a restaurant or food service environment
  • Skills and Abilities
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and multitask
    • Strong problem-solving and analytical skills
    • Ability to lift up to 70 pounds and stand for long periods
What We Offer
  • Competitive Compensation
    • Competitive hourly rate and opportunities for advancement
  • Benefits
    • Free meal on days worked
    • Flexible scheduling to fit your lifestyle