Senior Client Manager

3 weeks ago


Washington, Washington, D.C., United States Dcode Full time
About the Role

We are seeking a highly skilled Senior Program Manager to lead our government-facing client work. As a key member of our team, you will be responsible for building and maintaining relationships with senior government leaders, helping them foster an innovative culture that attracts emerging technology. The ideal candidate will have 7+ years of relevant work experience, prior experience leading government-facing client work, and managing (and retaining) government contracts, preferably with the Navy.

Responsibilities:
  • Become a trusted advisor and partner for Dcode's government clients as they work to integrate innovative, agile, and cutting-edge technologies into their missions
  • Establish clear client retention goals and milestones, consistently checking in on progress toward goals
  • Anticipate client needs and proactively craft solutions
  • Provide creative, novel perspectives and approaches to how the government operates in the areas of policy, acquisitions, finance, culture, and processes, in order to drive innovation and agility inside their missions
  • Ensure we deliver exceptional quality and superior value-add work to our clients on time and above expectations

Key Skills:
  • Prior experience leading government-facing client work and managing (and retaining) government contracts, preferably with the Navy
  • Knowledge and/or exposure to government information systems delivery
  • Understanding and comfort with agile project management
  • Interest and knowledge in technology innovation trends and current events
  • A keen ability to listen to clients and discern needs

What We Offer:
  • Salary range: $110,000-$145,000 plus bi-annual bonuses
  • Security clearance eligibility required
  • A dynamic and fast-paced work environment


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