Field Service Technician

3 weeks ago


Los Angeles, California, United States Bicycle Transit Systems Inc Full time

Job Title: Field Service Technician

We are seeking an experienced Field Service Technician to join our team at Bicycle Transit Systems Inc. in Bike Share Program Management. The ideal candidate will have excellent mechanical skills, strong communication and interpersonal abilities, and a passion for bike sharing.

About Us: Founded in 2014, Bicycle Transit Systems (BTS) is a woman-owned business that operates and manages bike share programs nation-wide along with our customer service call center. Our mission is to create connections in our communities and protect the planet.

Key Responsibilities:

  • Maintain stations and bikes in accordance with company policy and standard operating procedures.
  • Drive Ford Transit or equivalent extended wheelbase vehicles to complete daily tasks.
  • Distribute bikes throughout the system to ensure bike stations are appropriately stocked.
  • Collect bicycles requiring in-shop work.
  • Inspect and ensure bike stations are safe, clean, and operating properly.
  • Interact with bike share passholders to promote bike sharing.
  • Receive and follow daily task directions provided by Dispatchers.
  • Perform regular in-field safety checks on bicycles and in-shop bicycle maintenance.

Requirements:

  • Valid driver's license and clean driving record.
  • Strong communication and interpersonal skills.
  • Excellent mechanical skills, and some experience in bicycle maintenance.
  • Able to lift objects up to 65+ pounds and carry objects of this weight for distances up to 150 feet.
  • Ability to perform work while standing for prolonged periods of time.

Benefits:

  • Competitive compensation package.
  • Affordable medical, dental, and vision insurance options.
  • 401(k) with up to 4% employer match.
  • Up to 3 weeks PTO.
  • Sick leave.
  • 4-day workweek.
  • Paid parental leave.

Estimated Salary: $50,000 - $60,000 per year



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