Senior Field Service Professional

3 weeks ago


Los Angeles, California, United States RefleXion Medical Full time
About RefleXion Medical

We are a cutting-edge radiopharmaceutical company that combines innovative technologies to elevate cancer treatment. Our SCINTIX biology-guided radiotherapy aims to overcome long-standing barriers preventing definitive radiotherapy for metastatic disease.

As a Senior Field Service Engineer, you will play a critical role in ensuring our medical linear accelerators and equipment are functioning optimally at customer sites across the US. Your expertise will enable us to deliver timely and efficient service activities, meeting all administrative requirements.

The Ideal Candidate:

  • Must have 5+ years of field service engineer/technician experience with complex, electro-mechanical devices
  • Proven ability to diagnose and resolve problems on complex, electro-mechanical devices, using highly sophisticated software and hardware
  • Able to travel up to 75% of the time, with a valid driver's license and an acceptable, clean driving record
  • Good computer and software skills, such as working knowledge of MS Windows and Linux operating systems and control systems networking

Join our team of passionate professionals who are dedicated to revolutionizing cancer treatment. As a Senior Field Service Engineer, you will enjoy a competitive compensation package, including a salary range of $31.00 - $60.00 per hour, plus bonus, stock, benefits, and other variable compensation.

Responsibilities:
  • Install, maintain, repair, upgrade, and test equipment in a clinical environment, within time requirements established by service management and/or customer
  • Provide planned maintenance in accordance with published procedures
  • Maintain performance and service records on the equipment
  • Troubleshoot and repair equipment with minimal, and/or remote, support
  • Timely and professionally handle field service calls and issues, triage with headquarters as appropriate
Requirements:
  • Associate degree in electronics, engineering, or related discipline or equivalent on-the-job training and experience
  • 7+ years experience as a field service engineer/technician experience with medical device equipment, medical linear accelerator or diagnostic equipment (CT, PET, or MRI scanners) preferred
  • Previous experience at working onsite at the clinic a plus


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