Dining Room Attendant

1 week ago

Austin, Texas, United States Omni Hotels Full time
Dining Room Attendant Job Description

**About the Role**

We are seeking a highly motivated and detail-oriented Dining Room Attendant to join our team at Omni Hotels & Resorts. As a Dining Room Attendant, you will play a vital role in ensuring that our guests receive exceptional service and have a memorable dining experience.

**Responsibilities**

- Assist servers in providing prompt and courteous service to all guests and members.

- Maintain high standards of personal appearance and grooming, including wearing the proper attire and name tag when working.

- Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.

- Wipe down all service trays with fresh sanitizer water daily.

- Bus tables.

- Stock supplies and maintain full ice supply for side stations.

- Put away product delivery items.

- Transport prepared food from kitchen to floor in a timely manner.

- Ensure expo food items are covered and dated. Discard expired items.

- Set tables with clean, pressed linen, china, silver, and glassware.

- Ensure furniture and floors are clean and arranged according to specifications.

- Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks.

- Remove any extra settings.

- Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware.

- Maintain full familiarity with menus and knowledge of beverage offerings.

- Always wear gloves when handling food.

- Cross train among other positions within the restaurant.

- Maintain knowledge of the resort property.

- Attend department meetings and other required trainings.

**Requirements**

- Must have and maintain current Texas Food Handlers and TABC certifications.

- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.

- Must agree and adhere to compensation acknowledgment and tip reporting guidelines.

- Must be able to work in a fast-paced environment and multi-task.

- Must be able to work flexible shifts, including nights, weekends, and holidays.

- Must be able to stand and walk for an extended period of time or for an entire shift.

- Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

**About Omni Hotels & Resorts**

Omni Hotels & Resorts is a leading hotel company that offers exceptional service and a unique experience to its guests. We are committed to providing a dynamic and exciting work environment, comprehensive training and mentoring, and the pride that comes from working for a company with a reputation for exceptional service.

**Equal Opportunity Employer**

Omni Hotels & Resorts is an equal opportunity employer and welcomes applications from diverse candidates.

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