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Front of House Operations Manager

2 months ago

Baton Rouge, Louisiana, United States Geaux Eat Restaurants HQ Full time
Job Title: Front of House Manager

We are seeking a highly skilled and experienced Front of House Manager to join our team at Geaux Eat Restaurants HQ. As a Front of House Manager, you will be responsible for leading and managing all front-of-house operations, ensuring the delivery of top-tier hospitality and guest service.

Key Responsibilities:
  • Lead and Manage Front-of-House Operations: Oversee the front-of-house team, ensuring seamless execution of daily operations, and maintaining high standards of service, cleanliness, and organization.
  • Develop and Execute Training Programs: Design and implement comprehensive training programs for front-of-house staff, focusing on service excellence, product knowledge, and effective communication.
  • Collaborate with Senior Management: Work closely with the General Manager and Assistant General Manager to ensure a cohesive and efficient operation, driving team performance through effective leadership, coaching, and development.
  • Enhance Guest Experiences: Coordinate with the marketing team to promote the Walk-On's brand and enhance guest experiences, ensuring a positive and memorable dining experience for all guests.
  • Staff Scheduling and Management: Oversee staff scheduling, ensuring optimal staffing levels for smooth restaurant operations, and manage guest relations, addressing and resolving any concerns or feedback with professionalism.
  • Compliance and Safety: Ensure adherence to all local, state, and federal regulations regarding health and safety in the restaurant, maintaining a safe and healthy environment for guests and staff.
Requirements:
  • Education: Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
  • Experience: Minimum of 2 years of experience in front-of-house management, preferably in a high-volume, full-service restaurant.
  • Skills: Proven track record of developing staff and maintaining high standards of guest service, strong leadership and interpersonal skills, with a focus on team building and staff development.
  • Availability: Ability to work a flexible schedule, including weekends and holidays, passionate about hospitality and committed to providing exceptional guest experiences.
What We Offer:
  • Competitive Salary: Competitive salary with performance-based bonuses.
  • Professional Growth: Opportunities for professional growth and development.
  • Supportive Work Environment: A competitive and supportive work environment, comprehensive benefits package, including health, dental, and vision insurance.