Front Desk Representative

6 days ago


Baton Rouge, Louisiana, United States Schulte Hospitality Group Full time

Job Title: Front Desk Agent

About the Role:

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Schulte Hospitality Group. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.

Key Responsibilities:

  • Greets guests warmly and provides personalized service
  • Reviews arrival lists daily and prepares welcome amenities
  • Escorts VIPs to their rooms and checks them in prior to arrival
  • Answers phone calls promptly and transfers calls as needed
  • Handles cash and credit transactions accurately and efficiently
  • Keeps the front desk area clean and organized
  • Assists with lobby activation and other duties as assigned

Requirements:

  • Minimum of one year of experience in front desk operations
  • High school diploma or equivalent required
  • Basic computer skills and ability to communicate effectively
  • Excellent time management skills and ability to work in a fast-paced environment

What We Offer:

  • Daily Pay option for immediate payment
  • Free telemedicine and virtual mental health care access
  • Multiple health insurance and life insurance options
  • 401k plan with company match
  • Paid time off and holiday pay
  • Pet insurance and employee assistance program

About Schulte Hospitality Group:

Schulte Hospitality Group is a leading third-party management company with a diverse portfolio of over 200 locations across 38 states and 3 countries. We are a team of innovative hoteliers and restaurateurs dedicated to providing exceptional service and creating memorable experiences for our guests.



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