Sales Performance Leader

4 weeks ago


Deerfield Beach, Florida, United States Stanton Optical Full time

About the Role:

We are seeking a highly motivated and experienced Sales Performance Leader to join our team at Stanton Optical. As a Sales Performance Leader, you will be responsible for driving sales to exceed personal and store daily, weekly and monthly revenue goals while delivering outstanding customer service experience.

Key Responsibilities:

  • Support Sales Manager duties frequently acting as Manager on duty to accomplish the following objectives:
    • Support training, coaching, and development of retail associates.
    • Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.
    • Resolve customer issues and increase customer satisfaction.
    • Communicate and execute company's standards and directives to staff.
    • Assume responsibility for other duties as developed.
  • Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
  • Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
  • Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.

Requirements:

  • You have retail management experience of at least one year in a fast-paced retail environment.
  • You have experience in a secondary leadership role or managed small sales teams.
  • You've demonstrated outstanding sales performance throughout your retail career.
  • You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.
  • You have the skills necessary to communicate effectively with a diverse group of people.

About Us:

Stanton Optical is among the nation's fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.

Our Team:

We are a dynamic and innovative team that is passionate about modernizing the eye care experience for all people. We believe in making eye care easy and accessible for everyone. If you share our vision and values, we encourage you to apply for this exciting opportunity.


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