Supervisor - Virginia Union University

21 hours ago


Richmond, Virginia, United States Thompson Hospitality Full time

Job Summary

Thompson Hospitality is seeking a skilled Supervisor to lead our dining operations at Virginia Union University. As a key member of our team, you will oversee front-of-house operations, ensuring exceptional dining experiences for our campus community.

Responsibilities

  • Supervise and coordinate dining facility staff, assigning tasks and providing guidance for smooth operations and service quality.
  • Train and instruct staff on customer service, complaint resolution, and maintaining customer satisfaction.
  • Manage daily operations, including scheduling, inventory, and waste reduction to optimize efficiency and control costs.
  • Conduct training for new and current employees on safety, service protocols, and job-specific tasks.
  • Ensure compliance with food safety, health, and university policies for a safe dining environment.

Requirements

  • Proven supervisory experience in food service, showcasing leadership, team management, and organizational skills.
  • Strong interpersonal and communication abilities to enhance the dining experience for staff and customers.
  • Proficiency in dining facility operations, including food prep, service standards, inventory management, and compliance with health and safety regulations.
  • Aptitude for problem-solving, decision-making, and maintaining smooth operations.
  • Adaptability in managing staff and operations within a fast-paced dining environment, handling changing priorities and diverse situations.

About Us

Thompson Hospitality is a family-run organization with a commitment to providing a positive experience to every relationship we are involved in. We focus on three core areas: Purpose, Performance, and People. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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