Customer Service Manager
3 weeks ago
We are seeking a highly motivated and customer-focused Customer Service Manager to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our self-storage facilities.
Key Responsibilities
• Assess customer storage needs and provide personalized solutions
• Conduct daily storage unit inspections to ensure inventory and availability
• Manage cash drawers and make bank deposits
• Maintain accurate records and reports
• Collaborate with colleagues to achieve team goals and objectives
Requirements
• 1+ year of customer service experience in a fast-paced environment
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Valid driver's license and reliable transportation
• High school diploma or equivalent required
What We Offer
• Competitive hourly rate
• Opportunities for career growth and advancement
• Comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and sick leave
• Mileage reimbursement and on-site company housing available
About Us
Public Storage is the self-storage industry leader, recognized as a Great Place to Work by the Great Place to Work Institute. We offer a dynamic and supportive work environment, with opportunities for career growth and advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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