Customer Experience Coordinator

1 month ago


Rosedale, Maryland, United States Marshalls Full time
Join Our Team as a Customer Experience Coordinator

We're looking for a talented Customer Experience Coordinator to join our team at Marshalls. As a key member of our front-of-store team, you'll be responsible for promoting an excellent customer experience and leading by example. Your strong communication and organizational skills will help you prioritize tasks and ensure a positive experience for all customers.

Key Responsibilities:

  • Create a positive internal and external customer experience
  • Promote a culture of honesty and integrity
  • Train and mentor Associates on front-end principles
  • Assign registers and support POS coverage needs
  • Address customer concerns and issues promptly
  • Ensure Associates execute tasks and activities according to store plan

Requirements:

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills

What We Offer:

  • Competitive hourly rate
  • Opportunities for career growth and development
  • Benefits package, including medical, dental, and vision insurance
  • 401(k) matching program


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