Optical Sales Associate

2 days ago


Columbus, Ohio, United States EssilorLuxottica Full time
Job Summary

We are seeking a highly motivated and customer-focused Apprentice Optician to join our team at LensCrafters. As an Apprentice Optician, you will play a critical role in delivering exceptional customer service and ensuring that our customers receive the best possible optical experience.

Key Responsibilities
  • Convey a commitment to providing unsurpassed customer service by performing the key steps of our selling model, including greeting the customer, explaining the process, merchandise selection, fitting, and dispensing.
  • Serve as a center of excellence for others, focusing on Right the First Time and modeling our CEE service and selling model.
  • Assist customers in selecting frames and lenses that meet their vision, lifestyle, and budgetary needs, and provide recommendations for solutions to problems.
  • Anticipate and resolve customer problems, exploring underlying reasons and developing long-term solutions.
  • Operate the Point of Sale terminal with accuracy and attention to detail, collecting proper payment and retaining change for various transactions.
Requirements
  • High school graduate or equivalent
  • Part of a sanctioned Apprentice Program
  • Strong customer service skills, including communication, listening, and teamwork
  • Knowledge of current optical theory and merchandise
  • Basic math skills and familiarity with POS, computers, and calculators
Preferred Qualifications
  • Actively studying for LensCrafters Quality, Fitting, and Adjusting Program
  • Optical dispensing experience
  • Previous customer service and retail experience
What We Offer

EssilorLuxottica offers a competitive compensation package, including a bonus and/or commission plan, as well as a comprehensive total rewards package, including health care, retirement savings, paid time off/vacation, and employee discounts.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. Native Americans in the US receive preference in accordance with Tribal Law.



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