Club Service Representative
2 weeks ago
Position Overview:
Join our team as a Room Service Attendant, where you will play a crucial role in delivering exceptional service to our members and guests.
Key Responsibilities:
- Uphold ClubCorp's service excellence standards as outlined in the training programs.
- Ensure all dining and service areas are impeccably prepared and ready for guest service.
- Maintain an adequate supply of beverages and ice, ensuring quality and freshness.
- Oversee the presentation of breads, butters, candles, and other table settings to meet high standards.
- Set up and dismantle rooms as instructed, ensuring all equipment and linens are clean and functional.
- Efficiently clear and reset tables to maintain a smooth flow of service.
- Keep designated work areas clean and organized.
- Support service and banquet teams as required, fostering a collaborative environment.
- Address member and guest concerns promptly, demonstrating effective service recovery.
- Engage with members and guests professionally, accommodating their requests and adjustments.
Additional Responsibilities:
Due to the dynamic nature of our operations, you may be called upon to assist with various tasks beyond your primary duties. Flexibility and teamwork are essential.
Adhere to all company policies, procedures, and standards, ensuring compliance in all aspects of your role.
Demonstrate effective communication skills and the ability to follow directions accurately.
Maintain a clean and professional appearance in accordance with ClubCorp uniform standards.
Exhibit safe working practices and encourage others to do the same.
Participate in daily team meetings and contribute positively to the work environment.
Be prepared to work efficiently in both indoor and outdoor settings, adapting to the pace of business needs.
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