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Lead Medical Assistant

2 months ago

Longmont, Colorado, United States Colorado Urology Associates Full time

Are you passionate about enhancing patient care? Discover our exceptional culture that prioritizes respect, growth, innovation, and community involvement.


At Colorado Urology Associates, our team members are central to our mission, providing remarkable opportunities to positively influence our patients' urologic health.

We cultivate an environment rooted in compassion, collaboration, integrity, and diversity, all initiated by our dedicated staff.

Our approach to urologic care is comprehensive, ensuring patients have access to skilled specialists, a dedicated team of healthcare professionals, and cutting-edge technology for treatments and therapies.

We provide competitive compensation and a healthy work/life balance, allowing you to enjoy your weekends.

Colorado Urology Associates offers exceptional benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more.


Position Overview:


The Lead Medical Assistant will execute clinical and administrative responsibilities under the direction of the administrator, supporting the team, other leads, and healthcare providers.


Key Responsibilities:
  • Supervise medical assistants in their tasks and ensure completion of competencies and proficiencies.
  • Prepare staff schedules, approve timesheets, and manage time-off requests.
  • Generate monthly stent reports and assess stent status.
  • Oversee and maintain all medical equipment.
  • Order office and medical supplies through inventory management.
  • Utilize problem-solving and conflict-resolution skills when interacting with patients.
  • Communicate with pharmaceutical representatives.
  • Manage CPR certification renewals.
  • Ensure compliance with CLIA regulations and inspections.
  • Develop monthly calendars for providers.
  • Assign tasks to medical assistants and ensure completion.
  • Conduct monthly back-office inspections and verify equipment functionality.
  • Assist team members and leads as needed.
  • Create workflows, policies, and procedures to enhance staff efficiency.
  • Deliver excellent customer service and ensure staff adherence to high standards.
  • Facilitate training sessions and in-services for staff.
  • Hold monthly meetings with staff to discuss issues and concerns.
  • Oversee the tasks, schedules, and communications of all medical assistants and providers.
  • Attend meetings as required.
  • Maintain strict patient confidentiality and adhere to HIPAA regulations.


Please note that this job description is not intended to encompass all activities, duties, or responsibilities required of the employee for this role. Responsibilities may change at any time, with or without notice.


Qualifications:
  • High School Diploma or GED is required.
  • Completion of a Medical Assistant program or two years of experience in a medical clinic is necessary; urology experience is advantageous.
  • Graduation from an accredited Medical Assistant program with certification is required (specific to certain locations).
  • A minimum of two years of leadership experience is required; supervisory experience is preferred.
  • Urology experience is a plus.
  • Typing proficiency of at least 40 words per minute.

Direct Reports:

N/A


Travel Requirements:

As part of the role, travel to other sites within a reasonable geographic area may be necessary.


Knowledge, Skills & Competencies:
  • Exceptional customer service abilities.
  • Strong attention to detail and eagerness to learn.
  • Proficient in patient triage, phlebotomy, administering injections, obtaining vital signs, and processing specimens.
  • Solid understanding of medical terminology, ICD-9, and CPT-4 codes.
  • Excellent verbal and written communication skills.
  • Proficient in computer software and database management.
  • Comfortable with phone communication and thriving in a fast-paced environment.
  • Ability to ask probing questions with compassion.
  • Commitment to maintaining HIPAA compliance.
  • Strong multitasking and proactive problem-solving skills.
  • High level of professionalism.
  • Typing speed of at least 40 words per minute.

Physical Requirements:
  • Ability to listen, sit, stand, bend, stoop, and walk throughout the day.
  • Frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.
  • Must be in good physical condition to assist patients as needed.

Equal Opportunity Employer:

Colorado Urology Associates and its affiliated practices are equal opportunity employers. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.

The successful candidate(s) for any position will be subject to a pre-employment background check.

Compensation offered to candidates will be based on work experience, education, and/or skill level.