IT Systems Analyst

4 weeks ago


Salt Lake, Utah, United States Sundance Holdings Group, LLC Full time

At Sundance Holdings Group, LLC, we're seeking a skilled IT Systems Analyst to join our team. As a key member of our IT department, you'll provide technical assistance to end users, leveraging your expertise to resolve issues efficiently.

Key responsibilities include:

  • Providing technical support to end users through the IT ticket system or On Call phone system
  • Interacting with end users to gain a thorough understanding of issues to resolve or escalate to the appropriate IT resource
  • Reviewing, analyzing, and modifying programming systems to support our application systems
  • Documenting, tracking, and monitoring issues through successful resolution

Requirements:

  • Associate's degree in Information Technology, Computer Science, or a related field
  • Knowledge of IT concepts and practices

We offer a competitive wage and excellent benefits package, including medical, dental, vision, life, disability, 401(k), paid time off, and great merchandise discounts.


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