IT Systems Analyst
4 weeks ago
At Sundance Holdings Group, LLC, we're seeking a skilled IT Systems Analyst to join our team. As a key member of our IT department, you'll provide technical assistance to end users, leveraging your expertise to resolve issues efficiently.
Key responsibilities include:
- Providing technical support to end users through the IT ticket system or On Call phone system
- Interacting with end users to gain a thorough understanding of issues to resolve or escalate to the appropriate IT resource
- Reviewing, analyzing, and modifying programming systems to support our application systems
- Documenting, tracking, and monitoring issues through successful resolution
Requirements:
- Associate's degree in Information Technology, Computer Science, or a related field
- Knowledge of IT concepts and practices
We offer a competitive wage and excellent benefits package, including medical, dental, vision, life, disability, 401(k), paid time off, and great merchandise discounts.
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