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Customer Service Associate

2 months ago


Charlotte, North Carolina, United States Big Dave's Cheesesteaks Charlotte Full time
Job Overview

We are seeking a friendly and professional Cashier for our bustling quick service restaurant. As the initial point of contact for our guests, you will warmly welcome customers, assist with inquiries, and efficiently process food and beverage orders. This role requires a dynamic individual who thrives in a fast-paced environment and is committed to delivering outstanding customer service.

Key Responsibilities:
  • Process customer orders accurately using the register and communicate them to the kitchen staff.
  • Ensure timely delivery of orders to customers.
  • Handle customer payments, providing accurate change when necessary.
  • Perform cash drawer reconciliation at the start and end of each shift.
  • Maintain cleanliness and sanitation in the kitchen, dining area, and service zones.
Qualifications:
  • Previous experience in a cashier or cash handling role is preferred.
  • Ability to manage multiple tasks efficiently and prioritize effectively.
  • Familiarity with cash registers and point of sale systems is advantageous.
  • Basic math skills are essential for processing payments and providing change.
  • Strong customer service skills and a genuine enthusiasm for interacting with people are crucial.
About Big Dave's Cheesesteaks Charlotte

Big Dave's Cheesesteaks is an expanding restaurant chain known for its authentic West Philly-style cheesesteaks and unique cheesesteak egg rolls. Founded by Derrick Hayes, a native of West Philly, our first location opened in Atlanta, GA, and we are excited to bring our delicious offerings to Charlotte. With plans for further expansion, we are dedicated to sharing a Taste of Philly with customers across the nation.