Patient Access Manager
3 weeks ago
Williamson Health is seeking a highly skilled Patient Access Manager to join our team. As a key member of our healthcare team, you will be responsible for planning, directing, and evaluating the processes performed in the Patient Access Department.
The ideal candidate will have a strong background in patient access management, with a minimum of five years of experience in a similar role. You will be responsible for ensuring that services provided are safe, efficient, and professional in manner and consistent with departmental and hospital policies.
Key responsibilities will include:
- Developing and implementing staff education to meet the specific learning needs of the Patient Access Staff
- Overseeing the staff and processes in multiple locations, providing supervision, support, and coaching while ensuring adequate staffing coverage
- Working closely with and cross-training with the Pre Service Manager to expedite patient flow and insure patient friendly workflows
- Focuses on the keys to patient access success (quality, service, and finance which are all dependent on the people (staff) performing the work)
We offer a comprehensive benefits program, including medical, dental, vision, PTO, retirement matching, tuition reimbursement, discount programs, FSA, identity theft protection, and legal aid. Williamson Health is an equal-opportunity employer and a drug-free workplace.
Requirements:
- College degree preferred, equivalent work experience will be considered
- Must have a working knowledge of Patient Access and processes
- Must be detailed oriented with knowledge of insurances and insurance assignment, collections and must have good communication skills to convey department and hospital policies
Equipment and Skills Training:
- Telephone, Meditech System, scanning software, Fax, PT650, Label/Armband Printers, Copier, Passport, AccuReg, Cisco phone system, API time and attendance system, Event notification incident reporting system, Healthstream On-line training system, Excel, Word, Internet, PowerPoint, and PBX console
Physical Environment:
- Office in all areas pertinent to position
Physical Effort:
- Able to communicate in English verbally and legibly
- Efficient oral and written communication
- Prolonged sitting, consistent keyboard and terminal usage
- Standing, walking, bending
- Ability to push patients in wheelchairs
- Ability to work well under pressure, to function dependently and independently
Key Results:
- Coordinates daily operations of the Patient Access department in all assigned locations
- Recommends and implements changes of current processes in a cost-effective manner
- Coordinates staffing of Patient Registration department to ensure maximum effectiveness and efficiency
- Ensures cash management procedures are current and are being followed
- Facilitates staff development, assists with the orientation/training of new personnel, and participates in the development of educational program for co-workers
- Maintains knowledge and communicates with staff regarding changes in systems and/or processes
- Maintains working knowledge of all positions in department, Meditech modules and other systems used in the department
- Uses systems to support/enhance workflows
- Works with other departments on issues pertaining to the registration process
- Completes employee evaluations and reviews with staff in a timely manner in accordance with JCAHO standards
- Completes time and attendance edits timely and maintains accuracy in accordance with hospital and departmental policies
- Communicates effectively with staff through staff meetings, email, huddle and individually
- Follows through with issues and responds to others in a timely manner with resolution
- Seeks and performs other related duties assigned by the patient access director
- Maintains Patient Registration reports for timely billing and activation of PRE-status accounts
- Ensures VMB is kept up-to-date
- Works closely with Pre Service Manager to ensure efficient and customer-focused work flows are in place
- Supervises, supports, and coaches staff
- Effectively manages employees
- Re-recruits high-performers and effectively deals with low-performers
- Selects and hires well
- Uses LEAN problem-solving methodologies effectively
- Facilitates resolution to root causes of issues
-
Patient Access Coordinator
1 month ago
Hermitage, United States Williamson Health Full timeJob SummaryWilliamson Health is seeking a highly skilled and detail-oriented Patient Access Coordinator to join our team. As a key member of our patient access department, you will be responsible for verifying insurance benefits and performing pre-certification on Surgical Day Care Patients, Observation Patients, Inpatients, and Outpatient procedures to...
-
Patient Access Representative
3 weeks ago
Hermitage, United States Williamson Health Full timeJob Title: Patient Access RepresentativeLocated in Franklin, Tennessee, Williamson Health is a leading healthcare system that values exceptional patient care and innovative approaches to healthcare delivery. As a Patient Access Representative, you will play a critical role in ensuring seamless patient registration and insurance verification processes.Key...
-
Patient Access Representative
3 weeks ago
Hermitage, United States Williamson Health Full timeJob Title: Patient Access RepresentativeLocated in Franklin, Tennessee, Williamson Health is a leading healthcare system that values exceptional patient care and innovative approaches to healthcare delivery. As a Patient Access Representative, you will play a vital role in ensuring seamless patient registration and insurance verification processes.Key...
-
Patient Access Manager
3 weeks ago
White River Junction, VT, United States Visiting Nurse and Hospice for VT and NH Full timePatient Access ManagerFull Time, DaysWhy work as a Patient Access Manager at the Visiting Nurse and Hospice for Vermont and New Hampshire?You experience satisfying and challenging work that makes a difference, every day.You really get to know your patients and become an integral part of their care team.You are provided broad independence but are also part of...
-
Patient Access Department Manager
3 days ago
, AL, United States Guidehouse Full timeJob SummaryThe Patient Access Supervisor is a key member of the Patient Access Department, responsible for developing and implementing strategies to improve the efficiency and effectiveness of the department. This role will work closely with the Director of Patient Access and Business Office to drive business process improvements and lead the team in...
-
Patient Access Department Manager
3 weeks ago
Birmingham, AL, United States Guidehouse Full timeJob SummaryThe Patient Access Supervisor is a key member of the Patient Access Department, responsible for developing and implementing strategies to improve efficiency and effectiveness. This role will work closely with the Director of Patient Access and Business Office to drive business process improvements and lead the team in achieving departmental...
-
Patient Access Department Manager
3 weeks ago
Birmingham, AL, United States Guidehouse Full timeJob SummaryWe are seeking a highly skilled Patient Access Supervisor to join our team at Guidehouse. As a key member of our Patient Access Department, you will be responsible for developing and implementing strategies to improve the efficiency and effectiveness of our patient access processes.Key ResponsibilitiesDevelop and implement operational procedures...
-
Patient Care Manager RN Hospice
4 months ago
Wayne, PA, United States Patient Care Hospice Full timeWe are hiring for a Patient Care Manager in Hospice. At Patient Care Hospice, in Wayne, PA a part of LHC Group, the RN Patient Care Manager/Clinical Manager we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it...
-
Patient Access Coordinator
4 weeks ago
, KS, United States Dexian - DISYS Full timeAbout the RoleWe are seeking a skilled Patient Access Specialist to join our team at Dexian - DISYS. As a Patient Access Specialist, you will play a critical role in helping patients access the medications and therapies they need.Key ResponsibilitiesEnsure seamless case management by navigating complex reimbursement barriers and seeking resources to overcome...
-
Patient Access Representative
4 weeks ago
, LA, United States Ochsner Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Ochsner Health. As a Patient Access Representative, you will play a critical role in ensuring that patients receive high-quality care by accurately and efficiently processing patient registration and scheduling.Key ResponsibilitiesProvide...
-
Patient Access Representative
2 weeks ago
, TX, United States JPS Health Network Full timeJob Title: Patient Access RepresentativeWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at JPS Health Network. As a Patient Access Representative, you will play a critical role in ensuring the smooth flow of patients through our healthcare system.Key Responsibilities:Register patients and obtain necessary...
-
Patient Access Coordinator
4 weeks ago
, CA, United States TotalMed Staffing Full timeAbout the RoleThe Patient Access Representative provides a range of services required to complete the registration activities of scheduled and walk-in patients seeking services in various hospital settings. This includes, but is not limited to, emergency rooms, diagnostic testing, and admissions to nursing units.Key Responsibilities• Schedules patient...
-
Patient Access Representative
1 month ago
, MA, United States BayMark Health Services Full timeJob Title: Patient Access RepresentativeWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at BayMark Health Services. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our healthcare facility by managing patient records, verifying insurance information, and...
-
Patient Access Representative
2 weeks ago
, TX, United States JPS Health Network Full timeJob Title: Patient Access RepresentativeWe are seeking a highly skilled Patient Access Representative to join our team at JPS Health Network. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.Key Responsibilities:Greets and directs patients and visitors in...
-
Patient Access Coordinator
1 month ago
, IL, United States Trinity Health Full timeJob SummaryWe are seeking a detail-oriented and customer-focused Patient Access Coordinator to serve as the first point of contact for patients, physicians, and the public. This role is essential in delivering high-quality customer service by answering phones, providing appointment services, and managing various communications.Key Responsibilities:Answer...
-
Patient Access Coordinator
4 weeks ago
, KS, United States Dexian Full timeJob Title: Patient Access SpecialistJob Summary:The Patient Access Specialist plays a critical role in ensuring patients receive the necessary medications and therapies. This position works closely with healthcare providers and insurance plans to gather information about patient insurance and coverage for specific pharmaceutical products.Key...
-
Patient Access Coordinator
4 weeks ago
, IL, United States Northwestern Memorial Healthcare Full timeJob DescriptionWe are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Northwestern Memorial Healthcare. As a Patient Access Specialist, you will play a critical role in ensuring that patients receive high-quality care by efficiently and effectively managing patient access to our healthcare...
-
Patient Access Representative
4 weeks ago
, GA, United States Emory HealthcareEmory University Full timeOverviewEmory Healthcare is a leading academic health system in Georgia, and we're seeking a skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring seamless patient registration and scheduling processes.Key ResponsibilitiesObtain demographic and insurance information for...
-
Patient Access Specialist
3 weeks ago
, FL, United States AdventHealth Full timeJob Title: Consumer Access SpecialistJob Summary:We are seeking a highly skilled Consumer Access Specialist to join our team at AdventHealth DeLand. As a key member of our patient access department, you will be responsible for ensuring patients are appropriately registered for all service lines, performing eligibility verification, obtaining pre-cert and/or...
-
Patient Access Coordinator
3 weeks ago
, WI, United States Medix Full timeJoin Our Team as a Patient Access RepresentativeWe are seeking a part-time Patient Access Representative to work on-site at our facility. The ideal candidate will have excellent customer service skills, be able to work independently, and have a strong attention to detail.Key Responsibilities:Provide exceptional customer service to patients and familiesManage...