Director of Quality Assurance

1 week ago

Bellevue, Washington, United States Resulticks Full time
About the Role

We are seeking a highly experienced and skilled Director of Quality Assurance to join our team at Resulticks. As a key member of our organization, you will be responsible for leading our quality assurance efforts and ensuring that our products meet the highest standards of quality.

The ideal candidate will have a strong background in quality assurance, with a proven track record of leading teams and implementing quality programs. You will be responsible for developing and implementing quality policies, procedures, and standards, as well as managing and promoting good working relationships across cross-functional teams.

Key Responsibilities:

  • Provides input to strategic decisions by contributing information to strategic plans and reviews
  • Evaluates, analyzes, and reports on the quality program
  • Develops and manages against QA budget
  • Creates a strategic vision, matures, and directs quality assurance policies, program, and initiatives
  • Develops, implements, enforces, and improves upon quality standards, tools, and methodologies
  • Promote and ensure continual service improvement occurs, and data-based process improvements are implemented for existing QA processes
  • Defines and documents quality policy, process, and procedures
  • Manages all quality assurance functions
  • Develops QA staff by recruiting, selecting, orientating and training employees
  • Engage in the overall Project Lifecycle methodology to inform appropriate data quality and testing considerations are part of the process and templates are available
  • Evaluate and cross trains on integration of technical systems and end-to-end data flows to ensure appropriate level of testing
  • Works with cross department leadership to deliver high quality products and services on schedule
  • Manages and promotes good working relationships across cross-functional teams
  • Research, champions, and recommends industry best practices

Pre-Requisites:

  • 20+ years of experience with at least 12+ years of experience managing a QA team
  • Excellent leadership skills with an enthusiastic style of leading
  • Phenomenal written and verbal communication skills
  • Industry certification(s) (i.e. ITIL, Six Sigma, etc.)
  • Experience in planning and executing end to end testing of integrated systems including validation of the integration layer
  • Experience working with SDLC and Agile/Scrum methodologies
  • Expertise in performing different types of testing: Black box, Regression, End-to-End and User Acceptance Testing
  • Strong negotiation and problem-solving skills

Desirable Skills:

  • Ability to "talk shop" with industry experts
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Robust analytical skills for both existing processes and identifying areas of opportunity
  • Demonstrated leader in the coordination of cross-functional teams and champion of consistency and task completion
  • Tangible examples of Thought Leadership
  • Quick thinker

Experience and Academic Qualifications:

  • At minimum, a B.A. or B.S. in a relevant field of study
  • Advanced degree, or MBA
  • Must have authorization to work in the United States

Resulticks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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