Reception Coordinator

2 weeks ago

Sunnyvale, California, United States Revive Med Spa Full time

Thank you for considering a career opportunity with Revive Med Spa. The Med Spa sector is vibrant, evolving, and an exceptional field for career development. As a prominent Med Spa in the region with substantial growth ambitions, this is an ideal moment to explore your potential with us.

Across our multiple locations, the dedicated team of medical professionals at Revive offers a diverse array of non-invasive aesthetic treatments, including injectables and skin rejuvenation technologies.

We pride ourselves on fostering a supportive work atmosphere cultivated over 16 years, where leadership and corporate staff collaborate to enhance the experience for both clients and providers. Our organizational culture is characterized by: integrity, openness, effective communication, and collaboration.

**Position Title:** Front Desk Coordinator

**Department:** Administrative Services

**Compensation:** $17-$19 per hour, based on experience

**Key Responsibilities:**

  • Ensure the front area is well-organized and visually appealing
  • Assist clients with check-in and check-out processes for their appointments
  • Provide detailed information about products and their advantages to prospective clients
  • Engage with customers in person, via phone, and through email to assess their needs
  • Maintain comprehensive knowledge of the company's product offerings and services
  • Build and maintain rapport with clients visiting the facility
  • Oversee messaging systems for client inquiries
  • Perform administrative duties, including processing and documenting sales as necessary
**Required Skills:**
  • Strong interpersonal skills and comfort in engaging with new individuals daily
  • Exceptional verbal and written communication abilities
  • Adaptability to changing situations
  • Receptiveness to constructive feedback
  • Quick problem-solving skills to address client needs and concerns
  • Effective time management and prioritization skills to handle multiple appointments throughout the day
**Reporting Structure:**
  • Reports directly to the Store Manager
**Job Requirements:**
  • Ability to lift up to 25 lbs
  • High School Diploma required
  • Compliance with health mandates regarding vaccinations is mandatory for all staff
  • Bilingual candidates are preferred
**Experience and Qualifications:**
  • 1-2 years of experience in a relevant area of aesthetic medicine
  • 2-3 years of experience in a front desk role
  • Prior experience in a medical spa environment is advantageous
  • Familiarity with relevant software, including Zenoti, Microsoft Office, and Filemaker
Revive Med Spa is an EEO/Affirmative Action Employer and does not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.

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