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Reception Coordinator

2 months ago

Sunnyvale, California, United States Revive Med Spa Full time

Thank you for considering a career opportunity with Revive Med Spa. The Med Spa sector is vibrant, evolving, and offers excellent prospects for professional growth. As a prominent Med Spa in the region with ambitious expansion goals, this is an ideal moment to explore your potential with us.

Across our multiple locations, our dedicated team of healthcare professionals, including nurses and physician assistants, administers a variety of non-invasive aesthetic treatments, such as botox, fillers, and skin laser therapies.

We are committed to fostering a supportive work atmosphere that has been cultivated over 16 years, where both management and corporate staff collaborate to enhance the experience for our clients and providers. Our workplace culture is characterized by: honesty, openness, effective communication, and teamwork.

Position Title: Front Desk Coordinator

Department: Store Administration

Compensation: $17-$19 per hour, based on experience

Key Responsibilities:

  • Ensure the front area is well-organized and visually appealing
  • Assist clients with check-in and check-out procedures
  • Provide detailed information about products and their benefits to prospective customers
  • Engage with clients in person, via phone, and through email to assess their needs
  • Maintain a comprehensive understanding of the company's diverse products and services
  • Build and maintain relationships with clients visiting the facility
  • Oversee messaging systems for client communications
  • Perform administrative duties, including processing and recording sales, as required
Essential Skills:
  • Strong interpersonal skills and comfort in meeting new individuals regularly
  • Exceptional verbal and written communication abilities
  • Adaptability to changing situations
  • Receptiveness to constructive feedback
  • Quick problem-solving skills to address client needs and concerns
  • Effective time management and prioritization to handle multiple appointments
Reporting Structure:
  • Reports directly to the Store Manager
Job Requirements:
  • Ability to lift up to 25 lbs
  • High School Diploma required
  • Compliance with the CA Department of Health mandate for healthcare workers regarding vaccination is necessary
  • Bilingual candidates preferred
Experience and Qualifications:
  • 1-2 years of experience in a relevant field of aesthetic medicine
  • 2-3 years of experience in a front desk role
  • Prior experience in a medical spa setting is advantageous
  • Familiarity with relevant software, including Zenoti, Microsoft Office, and Filemaker
Revive Med Spa is an EEO/Affirmative Action Employer and is committed to creating a diverse environment. We do not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.