RV Service Advisor

4 weeks ago


Olympia, Washington, United States Ernie's Inc Full time
Job Overview

Ernie's Inc. is seeking a dedicated full-time RV & Automotive Service Advisor to provide exceptional service to our valued customers.

This role involves welcoming customers, listening to their vehicle concerns, and providing precise service estimates. You will coordinate effectively with our skilled technicians, ensuring each vehicle is serviced with the highest level of care.

As a Service Advisor, you will be responsible for maintaining accurate records, promoting additional services and maintenance plans, and fostering a positive, collaborative work environment.

Key Responsibilities:

  • Provide exceptional customer service and ensure customer satisfaction
  • Coordinate with technicians to ensure efficient and effective service delivery
  • Maintain accurate records and documentation
  • Promote additional services and maintenance plans to enhance vehicle performance

Requirements:

  • Current Service Advisor industry training and certification
  • Shop-Ware or equivalent operating and management system software experience is a plus

Benefits:

  • Competitive hourly pay ranging from $25 to $40 per hour
  • Excellent benefits, including dental, vision, and health insurance, education assistance, PTO, flexible scheduling, growth opportunities, and provided uniforms

Why Ernie's Inc.?

We are a family-owned and operated business that values the same principles as our esteemed owners, Ernie and Michelle. We are passionate about providing exceptional service to our customers and creating a supportive and fulfilling work environment.


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