Marriott Guest Experience Expert

24 hours ago


Long Beach, California, United States Marriott Full time

Company Overview: Marriott International is a world-renowned hospitality leader, dedicated to delivering exceptional guest experiences and fostering a culture of inclusivity and respect. Our hotels offer a unique blend of luxury and warmth, making us the perfect choice for travelers from around the globe.

Job Summary: We are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at the Marriott Long Beach Downtown. This exciting opportunity offers a chance to be part of a dynamic and supportive work environment, where you can develop your skills and grow with our company.

Responsibilities:

  • Support the front-of-house team in delivering exceptional guest experiences, responding to their needs and resolving any issues promptly.
  • Assist with maintaining the cleanliness and organization of the dining area, adhering to high standards of quality and hygiene.
  • Collaborate with colleagues to ensure seamless service delivery, communicating effectively and proactively addressing any challenges that arise.
  • Stay up-to-date with company policies and procedures, adhering to health and safety protocols and ensuring a positive work environment.

Requirements:

  • High school diploma or equivalent required; related work experience a plus.
  • No supervisory experience necessary.
  • Basic knowledge of food and beverage operations and customer service principles.

Compensation: The estimated annual salary for this position is $47,840 - $47,840, based on an hourly rate of $23.00 per hour.

Benefits: As a valued member of the Marriott team, you will be eligible for comprehensive benefits, including health care coverage, flexible spending accounts, 401(k) plan, earned paid time off, life insurance, disability coverage, and other wellness programs.



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