Financial Aid Specialist

3 weeks ago

Washington DC USA, United States Gallaudet Full time
Job Summary:

As a Financial Aid Specialist at Gallaudet University, you will play a critical role in ensuring the intellectual and professional advancement of Deaf and hard of hearing individuals through American Sign Language and English. Your primary responsibilities will include supporting student application data and materials, tracking student academic progress, and preparing educational materials for workshops and presentations. You will also perform verification of student application information, create and disseminate verification-related communications, and maintain database verification status. Additionally, you will collaborate with the Financial Aid Staff and Director to develop educational materials related to financial aid programs and maintain ongoing knowledge of changes in financial aid programs and processes.

Key Responsibilities:
  • Support student application data and materials, track student academic progress, and prepare educational materials for workshops and presentations.
  • Perform verification of student application information, create and disseminate verification-related communications, and maintain database verification status.
  • Collaborate with the Financial Aid Staff and Director to develop educational materials related to financial aid programs and maintain ongoing knowledge of changes in financial aid programs and processes.
  • Determine the types and amounts of financial aid to be awarded through the packaging process according to federal, state, and institutional requirements.
  • Monitor individual student awards, resolve data conflicts and over-awards, and complete award packaging for undergraduate students according to institutional policy.
  • Provide individual student/parent counseling about financial aid opportunities and processes, serve student customers in the office, and read and respond to student/parent emails.
  • Arrange for and provide financial aid training to students through workshops during New Student Orientation and the semester in student housing or other venues.
  • Keep abreast of all federal mandates, regulations, and updates related to the particular functions of this position and participate in online training opportunities, webinars, conferences, and other activities designed to provide continuing education in financial aid administration.
  • Establish and maintain a positive and supportive working relationship with co-workers and supervisors.
  • Demonstrate a genuine commitment to diversity, equity, and inclusion in the workplace and participate in activities and workshops to foster continuous learning.
  • Serve as a mandatory reporter under Title IX and commit to completing Title IX training and other compliance requirements annually.
  • Prioritize safety in the workplace as a collective responsibility for the well-being of employees and foster a culture of safety that is integral to our success.

Requirements:
  • Bachelor's degree.
  • A minimum of two years of professional experience with financial aid, accounting, or a related field.
  • Ability to communicate in American Sign Language.

Preferred Qualifications:
  • Experience working in a higher education setting.

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