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Customer Service Representative

2 months ago

East Orange, New Jersey, United States Walgreens Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a Customer Service Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Engage with customers, respond to their needs, and resolve any issues in a professional and courteous manner.
  • Cash Handling: Operate a cash register, process transactions, and handle customer payments.
  • Store Maintenance: Maintain a clean and organized store environment, including counters, shelves, and displays.
  • Inventory Management: Assist with inventory management, including receiving and stocking merchandise, and maintaining accurate records.
  • Asset Protection: Implement asset protection procedures to prevent loss and maintain a secure store environment.
  • Photo Services: Provide customer service in the photo area, including digital passport photo service and poster print.
Requirements
  • Communication Skills: Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
  • Flexibility: Ability to work a flexible schedule, including evenings and weekends.
  • Teamwork: Collaborate with colleagues to achieve store goals and objectives.
  • Adaptability: Ability to adapt to changing situations and priorities.
Preferred Qualifications
  • Experience: Previous retail experience, preferably in a customer-facing role.
  • Language Skills: Fluency in English, with the ability to communicate effectively with customers and colleagues.