Sales Associate

1 week ago

Cary, North Carolina, United States Drybar Shops Full time

About the Role:

We are seeking a highly skilled and experienced Client Service Representative to join our team at Drybar Shops. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring a memorable experience from check-in to check-out.

Key Responsibilities:

  • Lead the client experience from check-in to check-out, ensuring Drybar standards are upheld.
  • Set the tone of a positive shop atmosphere by approaching the day as if hosting a party.
  • Organize and execute shop flow between clients and staff in a positive manner.
  • Serve as subject matter expert in the reservation system.
  • Ensure client information is entered in with accuracy and timeliness.
  • Rebook appointments during check-out while addressing clients by name.
  • Troubleshoot any reservation system issues, make changes to Client Profiles, optimize appointments to fit business needs, and check notes to ensure clients' needs are met.
  • Optimize and maximize appointments with the reservation system and ensure timely communication and superior customer service.
  • Engage clients and serve complimentary beverages.
  • Maintain the highest degree of ethics when handling client payments and stylist tips/commissions.
  • Problem-solve when faced with client concerns or operational issues, always ensuring the solution is focused on providing an excellent experience to the client.
  • Maintain overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk area clean.
  • Maintain clear communication with Shop Management about overall shop operations.
  • Educate clients on Drybar products and tools and replenish after sell-through.
  • Uphold Drybar's 10 Core Values.
  • Be on time for scheduled shifts.
  • Other duties and projects as assigned by Manager or Manager on Duty.

Requirements:

  • 1+ years of experience in a fast-paced, customer service-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position).
  • Previous experience with Point of Sale Systems strongly preferred.
  • Previous salon/spa experience preferred but not required.
  • High school diploma or equivalent.
  • Understand the importance of providing amazing customer service.
  • Promote a professional and brand-appropriate image.
  • Strong communication skills and strong presence.
  • Self-starter with a leadership mentality.
  • Pleasant and positive demeanor.
  • Ability to work at a sustained, fast pace.
  • Excellent problem-solving and troubleshooting skills.
  • Track record in providing over-the-top, amazing customer service.
  • Ability to multitask with ease.
  • Frequently required to stand and/or walk for the duration of 6-8 hour long shifts.
  • Has the technical ability and skills to operate a point of sale system.
  • Problem-solver, use logic and support resources to solve problems at the front desk.
  • Maintains professional demeanor under pressure.
  • Drybar follows all applicable federal, state, and local laws regarding background checks.

  • Sales Associate

    2 weeks ago

    Cary, North Carolina, United States Walmart Full time

    Walmart Job Description **Job Title:** Sales Associate **Job Summary:** As a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring that customers have a positive shopping experience. You will be working in a fast-paced retail environment, interacting with customers, and processing sales...

  • Sales Associate

    3 weeks ago

    Cary, North Carolina, United States Cost Plus World Market Full time

    Cost Plus World Market Job OpportunityWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Cost Plus World Market. As a Sales Associate, you will play a key role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Assist customers in finding...

  • Sales Associate

    1 week ago

    Cary, North Carolina, United States Rack Room Shoes Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and productive store environment.Key ResponsibilitiesProvide excellent...

  • Sales Associate

    1 month ago

    Cary, North Carolina, United States Oxford Industries Full time

    About the Role:The Sales Associate is a key member of our retail team, responsible for delivering exceptional customer experiences and driving sales growth. As a Sales Associate, you will be the face of our brand, providing personalized service and product knowledge to customers.Key Responsibilities:Provide exceptional customer service, ensuring a positive...

  • Sales Associate

    2 weeks ago

    Cary, North Carolina, United States Painter Bros of Cary Full time

    Painter Bros of Cary: A Leader in Residential and Commercial PaintingWe are seeking a highly motivated and results-driven Sales Associate to join our team at Painter Bros of Cary. As a Sales Associate, you will play a critical role in driving business growth and delivering exceptional customer experiences.Key Responsibilities:Estimate and sell painting...

  • Sales Associate

    3 weeks ago

    Cary, North Carolina, United States Drybar Shops Full time

    About Drybar ShopsDrybar is a blow dry-only bar that focuses on providing exceptional customer service and creating a unique experience for our clients. We are seeking a talented Sales Associate to join our team and help us deliver on our promise of providing an unforgettable experience.ResponsibilitiesLead the client experience from check-in to check-out,...

  • Sales Associate

    2 weeks ago

    Cary, North Carolina, United States Jared Full time

    At Jared, we're committed to delivering an exceptional customer experience. As a Sales Associate/Jewelry Specialist, you'll play a key role in engaging customers, understanding their needs, and presenting our extensive range of products. Your responsibilities will include providing detailed information on features and benefits, as well as offering extended...

  • Sales Associate Mens

    4 weeks ago

    Cary, North Carolina, United States Bass Pro Shops Full time

    Job Title: Sales Associate MensWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Bass Pro Shops. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth in the Mens department.Key Responsibilities:Provide prompt...

  • Sales Associate

    2 weeks ago

    Cary, North Carolina, United States Bass Pro Shops Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales Associate to join our team at Bass Pro Shops. As a Sales Associate, you will be responsible for providing exceptional customer service and sales support for our Hunting/Archery Merchandise non-Firearms products.Key Responsibilities:Provide outstanding customer service and sales support...

  • Sales Associate

    3 days ago

    Cary, North Carolina, United States Painter Bros of Cary Full time

    Painter Bros of Cary is seeking a skilled Sales Associate to contribute to the team's success. The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service.Key Responsibilities• Estimating and sales• Customer service and support• Maintaining open communication with...

  • Sales Associate

    1 month ago

    Cary, North Carolina, United States Drybar Shops Full time

    About Drybar ShopsDrybar is a blow dry-only bar that focuses on providing exceptional customer service and creating a unique experience for our clients. We are looking for talented individuals to join our team as Sales Associates.Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will...

  • Sales Associate

    3 days ago

    Cary, North Carolina, United States Jared Full time

    Key Responsibilities:Deliver exceptional customer service to valued patrons.Engage customers in conversation to understand their needs and desires.Present merchandise and share detailed information regarding features and benefits of products.Provide information regarding extended service plans and financing options.Meet individual and team sales goals.About...

  • Retail Sales Associate

    1 week ago

    Cary, North Carolina, United States Old Navy Full time

    Job Title: Sales Associate at Old NavyJob Summary: We are seeking a Sales Associate to join our team at Old Navy. As a Sales Associate, you will be responsible for creating memorable shopping experiences for customers, driving sales, and executing company processes and procedures.Key Responsibilities:* Express your passion for apparel and fashion trends*...

  • Retail Sales Associate

    1 week ago

    Cary, North Carolina, United States Burlington Full time

    Burlington Stores, Inc. is seeking a Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing world-class service to our customers, maintaining a neat and organized sales floor, and supporting the management team with day-to-day store operations.**Responsibilities:*** Greet and assist customers in locating...

  • Sales Associate

    1 week ago

    Cary, North Carolina, United States Madewell Full time

    Madewell - Fenton - Job OpportunityAs a Sales Associate at Madewell, you will drive sales by exceeding selling and service expectations. You will help welcome everyone into the Madewell community, create genuine connections, and become an expert on all things denim. You will assist customers in expressing their authentic selves and complete training to...

  • Spa Sales Associate

    1 month ago

    Cary, North Carolina, United States Hand and Stone Massage and Facial Spa Full time

    Join Our Team as a Spa Sales AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Spa Sales Associate at Hand and Stone Massage and Facial Spa in Cary, NC.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and sales skills to our...

  • Residential Sales Associate

    1 week ago

    Cary, North Carolina, United States CertaPro Painters® of Cary-Apex, NC Full time

    We are seeking a highly motivated and results-driven Residential Sales Associate to join our team at CertaPro Painters of Cary-Apex, NC. As a Residential Sales Associate, you will be responsible for developing and maintaining relationships with clients, identifying sales opportunities, and providing exceptional customer service. Your strong communication and...

  • Associate Sales Representative

    2 weeks ago

    Cary, North Carolina, United States HRIS-Payroll and Timecard Systems Full time

    Job Title: Associate Sales & Marketing RepresentativeJob Summary:We are seeking a highly motivated and personable Associate Sales & Marketing Representative to join our team. As an Associate Sales & Marketing Representative, you will promote our line of medical compression products to physicians and provide training and support to key customers.Key...

  • Retail Sales Associate

    3 days ago

    Cary, North Carolina, United States Burlington Full time

    Burlington Stores, Inc. is seeking a Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing world-class service to our customers, maintaining a neat and organized sales floor, and supporting the management team with day-to-day store operations.Key Responsibilities:Assisting customers in locating...

  • Sales Associate

    3 weeks ago

    Cary, North Carolina, United States Walmart Full time

    Walmart Job Description **Job Summary:** As a Sales Associate at Walmart, you will be responsible for providing excellent customer service and ensuring that customer orders are filled accurately and efficiently. **Key Responsibilities:** * Review customer orders and locate merchandise on the sales floor * Ensure customer orders are filled accurately and...