Financial Services Specialist

3 weeks ago


Gloucester, Massachusetts, United States TD Bank Group Full time
The Role:

We are seeking a highly skilled and experienced Customer Service Representative to join our team in Gloucester, Massachusetts. As a key member of our store staff, you will deliver legendary customer experiences while processing everyday banking transactions with accuracy and efficiency. Your exceptional communication skills and attention to detail will help educate customers on TD's products and services or refer them to a partner for specialized solutions.

In this role, you will be responsible for executing TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store. Additionally, you will perform customer transactions, process cash transactions, respond to and resolve customer inquiries, and engage in lobby leadership by orchestrating customer flow. We are committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development defining the colleague experience at TD.

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