Warranty Claims Specialist

5 days ago


Oklahoma City, Oklahoma, United States Hertz Full time
Warranty Claims Specialist

As a Warranty Claims Specialist with Hertz, you will play a critical role in ensuring seamless warranty claim processing for our customers. Your attention to detail and organizational skills will help ensure timely and accurate submissions to various manufacturers.

About the Role

We are seeking an experienced Warranty Claims Specialist to join our team. The successful candidate will be responsible for submitting OEM-coded warranty claims from warranty writers into multiple warranty systems, managing history and accounting data for non-integrated manufacturers, and resolving any monthly aging issues that may arise.

This is an excellent opportunity for individuals who enjoy working with data, are detail-oriented, and thrive in a fast-paced environment. If you have experience in warranty processing or equivalent experience, we encourage you to apply.

Responsibilities
  • Enter coded warranty claims into Reynolds and Reynolds application or through manufacturers' website warranty systems.
  • Enter history and accounting data into R&R for the non-integrated manufacturers.
  • Submit PDI information on designated manufacturers.
  • Print and reconcile the daily/weekly/monthly manufacturer statement to the claims submitted.
  • Submit rejected claims to the warranty writer for correction and then resubmit.
  • Research and resolve any monthly aging issues with each manufacturer.
Requirements
  • Experience in warranty processing or equivalent experience preferred.
  • Data entry experience is required.
  • Ability to learn and achieve proficiency in new software applications.
  • Excellent verbal and written communication skills.
  • Ability to work independently.
Benefits
  • Competitive salary of $17.00 per hour.
  • Paid Time Off.
  • Medical, Dental & Vision plan options.
  • Retirement programs, including 401(k) employer matching.
  • Paid Parental Leave & Adoption Assistance.
  • Employee Assistance Program for employees & family.
  • Educational Reimbursement & Discounts.
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more.


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