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Customer Support Specialist
2 months ago
***Exciting Career Opportunity at Metal Sales Manufacturing Corporation***
Metal Sales, a leading producer of metal roofing and building systems nationwide, is seeking a committed customer service expert to become a vital member of their enthusiastic Customer Service team. This position is ideal for individuals who thrive in a collaborative and dynamic environment.
As a **Customer Service Representative** at Metal Sales, you will serve as the primary liaison for customers, ensuring they receive an exceptional experience. Your mission will be to provide assistance and support to both internal and external clients, enhancing satisfaction and contributing to sales growth.
Key responsibilities of this role include:
- Engaging with customers to address inquiries, provide promotional materials, and fulfill product requests
- Accurately processing order entries in accordance with customer requirements
- Overseeing various elements of customer support, including conflict resolution, relationship building, and invoicing
- Assisting the sales team in the field as needed
To succeed in this position, candidates should possess:
- A minimum of one year of experience in a customer-oriented office setting
- Strong organizational skills, the ability to manage multiple tasks, and a commitment to delivering outstanding customer service
- Excellent communication and problem-solving skills
- Proficiency in Microsoft Office and other relevant software
- Prior experience in the construction or manufacturing sector, particularly in metal roofing or siding
- A high school diploma or GED
What Metal Sales offers:
- A challenging yet stable work environment with opportunities for advancement
- Competitive salary with potential for quarterly bonuses
- Comprehensive benefits package including medical, dental, and vision coverage, paid time off, 401K with matching, paid holidays, and a wellness program
If you are eager to be part of a diverse and inclusive organization that values authenticity and teamwork, Metal Sales Manufacturing Corporation is the right place for you. Embark on a fulfilling career journey with us.
