Digital Banking Solutions Expert
3 weeks ago
Job Overview
We are seeking a highly skilled Digital Banking Solutions Expert to join our team at Partners Bank. As a key member of our Digital Banking Department, you will be responsible for implementing and maintaining new Cash Management services, providing technical support, and performing general administrative duties.
About Us
Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer competitive compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.
Estimated Salary:$60,000 - $80,000 per year
Responsibilities
- Promote electronic banking products to new and existing customers (Cash Management, RDC, etc.), and cross-sell a variety of banking products and services as appropriate.
- Serve as the main resource to support existing cash management relationships through product demonstrations, account setup and ongoing maintenance.
- Maintain extensive knowledge of available products, services, procedures, and systems.
- Work with Cash Management Manager, Market Managers, Commercial Lending staff and others to identify opportunities for cash management and electronic banking products & services and participate in joint sales calls.
- Assist the Cash Management Manager in growing and servicing the Bank's municipal deposit relationships.
- Approve temporary limit increases for ACH and Remote Deposit Capture as needed.
- Conduct Annual Certifications for Remote Deposit Capture and Annual Rules Update for ACH customers.
- Ensure that ACH and Remote Deposit Capture customers are appropriately Risk Rated and corresponding requirements are adhered to.
- Contribute to the Bank's deposit growth strategies and goals.
- Provide training as needed on new products and services.
- Stay informed of changes associated with ACH Rules and other factors affecting the products and services provided by Cash Management and the Digital Banking Department.
- Maintain responsibility for the operational duties necessary for processing ACH submitted by the bank and our commercial originators as well as the processing of files we receive from elsewhere.
- Leverage COIs to uncover new opportunities.
- Make recommendations to Digital Banking Manager for enhancements and/or improvements to the Bank's deposit and electronic banking products.
- Provide regular reporting to management of progress made in promoting the Bank's products and services.
- Respond to customers' needs quickly and appropriately in order to serve existing and prospective clients.
- Ensure compliance with all applicable regulations, policies and procedures.
- Active involvement in community events and organizations in order to promote the Bank and its products and services.
- Set a positive example and promote and enhance the Bank's corporate culture.
Requirements
- Minimum of 4 years' experience in a financial institution, preferably in cash management or electronic banking. NACHA Accredited ACH Professional (AAP) certification preferred.
- Demonstrated strong customer service skills with proven ability to problem solve.
- The ability to work well with others including Market Managers, Commercial Lending and operational department staff.
- Excellent verbal and written communication skills.
- The ability to multi-task and work independently with minimal day-to-day supervision.
- Detail oriented with strong organizational and interpersonal skills.
-
Digital Banking Department Expert
2 weeks ago
Sanford, Maine, United States Partners Bank Full timeDigital Banking Department ExpertWe are seeking a highly skilled Digital Banking Department Expert to join our team at Partners Bank. As a key member of our digital banking department, you will play a critical role in promoting electronic banking products and services to new and existing customers.About the Role:We expect a salary range of $70,000 - $90,000...
-
Digital Banking Solutions Specialist
2 weeks ago
Sanford, Maine, United States Partners Bank Full timeOverviewPartners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations.About the RoleWe are seeking an experienced Cash Management and Deposit Products Expert to join our Digital Banking Department. The ideal candidate will have a minimum of 4 years experience in a...
-
Digital Banking Operations Manager
2 weeks ago
Sanford, Maine, United States Partners Bank Full time**Job Overview**We are seeking an experienced Digital Banking Operations Manager to join our team at Partners Bank. In this role, you will be responsible for managing the implementation and ongoing maintenance of new Cash Management services, providing technical support, and performing general administrative duties for the Digital Banking Department.The...
-
Digital Banking Solutions Expert
2 weeks ago
Sanford, Maine, United States Partners Bank Full timeBenefitsWe offer a comprehensive benefits package including health insurance, retirement savings plan, paid time off, and more.OthersThis is a full-time position with a competitive salary and benefits package. If you are a motivated and experienced professional looking to join a dynamic team, please submit your application.
-
Cash Management Solutions Expert
4 weeks ago
Sanford, Maine, United States Partners Bank Full timeAbout Partners BankPartners Bank is a rapidly growing community bank with operations in Maine and New Hampshire. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules.Cash Management Specialist RoleWe are seeking an experienced Cash Management Specialist to join our Digital Banking Department. As a...
-
Electronic Banking Services Manager
2 weeks ago
Sanford, Maine, United States Partners Bank Full timeAbout the CompanyPartners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations.About the RoleWe are seeking an experienced Digital Banking Solutions Specialist to join our Digital Banking Department. The ideal candidate will have a minimum of 4 years experience in a...
-
Bank Customer Services Expert
1 month ago
Sanford, Maine, United States Partners Bank Full timeCustomer Service Representative**About Partners Bank**Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.**Job Overview**As a...
-
Electronic Banking Services Coordinator
3 weeks ago
Sanford, Maine, United States Partners Bank Full timeElectronic Banking Services CoordinatorPartners Bank is looking for a detail-oriented Electronic Banking Services Coordinator to join our Digital Banking Department. As a key member of our team, you will play a critical role in promoting electronic banking products and services to new and existing customers.About the Role:We anticipate a salary range of...
-
Electronic Banking Product Specialist
4 weeks ago
Sanford, Maine, United States Partners Bank Full timeJob DescriptionPartners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations.We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.The Cash Management Specialist will be responsible for the...
-
Customer Service Banking Professional
1 month ago
Sanford, Maine, United States Partners Bank Full time**About Partners Bank**Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules.Job Summary:The Customer Service Assistant I (CSA) Float performs various teller and customer service duties as needed, processing...
-
Diagnostic Imaging Expert
1 week ago
Sanford, Maine, United States Care Team Solutions Full timeWe are seeking a highly skilled CT Technologist for a 13-week travel assignment in Sanford, Maine.About the Assignment:Job Type: ContractShift: 12 hours, Day ShiftHiring Requirements: Must have 2+ years of recent experience as a Registered Nurse with expertise in Computed TomographyA reputable healthcare facility in Sanford, Maine is looking for an...
-
Deposit Services Representative I Expert
1 month ago
Sanford, Maine, United States Partners Bank Full timeDeposit Services Representative I Job OverviewWe are seeking a highly skilled Deposit Services Representative I to join our team at Partners Bank.Salary: $65,000 - $85,000 per year, depending on experience.This role offers an exciting opportunity for individuals who are passionate about delivering exceptional customer service and have a strong interest in...
-
Cash Management Services Professional
2 weeks ago
Sanford, Maine, United States Partners Bank Full time**Job Summary**We are seeking an experienced Cash Management Services Professional to join our team at Partners Bank. In this role, you will be responsible for implementing and maintaining new Cash Management services, providing technical support, and performing general administrative duties for the Digital Banking Department.The ideal candidate will have a...
-
Financial Services Operations Specialist
3 weeks ago
Sanford, Maine, United States Partners Bank Full timePartners Bank, a rapidly growing community bank with operations in Maine and New Hampshire, is seeking an experienced Cash Management Specialist to join its Digital Banking Department.Job Summary:The ideal candidate will possess a proficient knowledge of cash management and other deposit products and services, including ACH, remote deposit capture, ICS...
-
Customer Service and Sales Professional
3 weeks ago
Sanford, Maine, United States Partners Bank Full timeJob OverviewAt Partners Bank, we are seeking a highly skilled Customer Service and Sales Professional to join our team. This role is perfect for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer experiences.Job ResponsibilitiesSales and Service: The ideal candidate will be responsible for developing and...
-
Client Support Expert
3 weeks ago
Sanford, Maine, United States Staffmark Full timeResponsibilitiesProcess all customer inquiries in a timely and professional mannerBuild and maintain rapport with customers through excellent communication skillsIdentify customer product and/or service needs to provide personalized solutionsSalary InformationThe estimated salary for this position is $45,000 - $60,000 per year, depending on experience.
-
Customer Service Representative
3 weeks ago
Sanford, Maine, United States Partners Bank Full timeJoin Partners Bank, a rapidly growing community bank with operations in Maine and New Hampshire, as a Customer Service Assistant I (CSA) Float. This role offers a unique opportunity to work in a team environment, providing exceptional customer service and supporting branch operations.About the RoleThis is a full-time, non-exempt position that requires...
-
Customer Service Representative
3 weeks ago
Sanford, Maine, United States Partners Bank Full timeJob OverviewWe are seeking a highly motivated and skilled Customer Service Representative to join our team as a Deposit Accounts Specialist. This role is perfect for individuals who are passionate about delivering exceptional customer service and have a strong understanding of banking products and services.Estimated Salary: $45,000 - $60,000 per yearAbout...
-
Financial Services Representative
1 month ago
Sanford, Maine, United States Partners Bank Full timeAbout the RolePartners Bank is seeking a highly skilled Financial Services Representative to join our team. As a representative, you will play a crucial role in building relationships with customers and providing them with exceptional service.Job SummaryWe are looking for an individual who possesses excellent communication and interpersonal skills, with a...
-
Customer Support Specialist I Float
1 week ago
Sanford, Maine, United States Partners Bank Full timeCompensation and BenefitsWe offer competitive compensation and comprehensive benefits package which includes medical, dental and vision insurance, 401(k) plan and paid time off.Requirements:Minimum of one year of teller or customer service banking experience in a branch or call center environment.Strong organizational, technical and computer...