Financial Services Operations Specialist
3 weeks ago
Partners Bank, a rapidly growing community bank with operations in Maine and New Hampshire, is seeking an experienced Cash Management Specialist to join its Digital Banking Department.
Job Summary:
The ideal candidate will possess a proficient knowledge of cash management and other deposit products and services, including ACH, remote deposit capture, ICS Sweep, CDARs, Positive Pay, and electronic banking products. This role requires strong customer service skills, problem-solving abilities, and excellent verbal and written communication skills.
Key Responsibilities:
- Promote electronic banking products to new and existing customers, cross-selling a variety of banking products and services as appropriate.
- Serve as the main resource to support existing cash management relationships through product demonstrations, account setup, and ongoing maintenance.
- Maintain extensive knowledge of available products, services, procedures, and systems.
- Work with Cash Management Manager, Market Managers, Commercial Lending staff, and others to identify opportunities for cash management and electronic banking products & services and participate in joint sales calls.
- Assist the Cash Management Manager in growing and servicing the Bank's municipal deposit relationships.
- Approve temporary limit increases for ACH and Remote Deposit Capture as needed.
- Conduct Annual Certifications for Remote Deposit Capture and Annual Rules Update for ACH customers.
- Ensure that ACH and Remote Deposit Capture customers are appropriately Risk Rated and corresponding requirements are adhered to.
- Contribute to the Bank's deposit growth strategies and goals.
- Provide training as needed on new products and services.
About Partners Bank:
Partners Bank offers competitive compensation and benefits, including generous salary and benefits packages, flexible work schedules, and opportunities for growth and professional development. We foster a positive corporate culture and encourage active involvement in community events and organizations.
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