Assistant Manager of Receiving

4 weeks ago


Phoenix, Arizona, United States The RealReal Full time
About The Role

As an Assistant Manager of Receiving at The RealReal, you will be responsible for overseeing the day-to-day operations of our Authentication Centers. Your primary focus will be on ensuring proper inventory control and service level agreement compliance. This role requires a people-focused leader with a track record for delivering results.

Key Responsibilities:
  • Oversee VIP and vendor consignments
  • Partner with luxury consignment office to manage fashion product being transferred to the warehouse
  • Provide coverage on receiving floor, assist with product questions and distribution to increase department's productivity
  • Point of contact for customer returns, authentication, merchandising, copywriting and inbound loading dock
  • Assist operation coordinators and exception specialist with outstanding product issues and exceptions
  • Conduct weekly and monthly audits to ensure standard operating procedures compliance
  • Uphold company brand and conditions standards
  • Enforce and maintain positive team culture
  • Management of backlog and end of day reporting
  • Oversee all inquiries sent to AZ receiving support, ensuring responses are timely with correct information
  • Oversee department product handlers and support staff
Requirements:

Minimum Requirements:
  • Proven success with process implementation and facilitation with measurable KPIs
  • Retaining and developing top talent
  • Must have at least one year management experience in a related field
  • Highly motivated, dependable and proactive
  • Able to lead by example
  • Great time management skills and ability to prioritize daily tasks
  • Able to work independently but has the ability to manage a large group in a team environment
  • Strong communication skills
  • 'Can-do' attitude
  • Solution minded and detail oriented
  • Comfortable in high value and fast paced work environment
  • Comfortable with Excel/Google Sheets
Compensation, Benefits, + Perks
  • $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
  • Employee Stock Purchase Plan (purchase stock at discounted rates)
  • 401K (with company matching up to $1000)
  • Medical, Dental & Vision Insurance
  • Paid parental leave
  • Unlimited Discretionary Time Off (DTO) & 10 Paid Holidays
  • State of the art, climate-controlled warehouse facility


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