Assistant Manager of Receiving
2 days ago
As an Assistant Manager of Receiving at The RealReal, you will be responsible for overseeing the day-to-day operations of our Authentication Centers. Your primary focus will be on ensuring proper inventory control and service level agreement compliance. This role requires a people-focused leader with a track record for delivering results.
Key Responsibilities:
- Oversee VIP and vendor consignments
- Partner with luxury consignment office to manage fashion product being transferred to the warehouse
- Provide coverage on receiving floor, assist with product questions and distribution to increase department's productivity
- Point of contact for customer returns, authentication, merchandising, copywriting and inbound loading dock
- Assist operation coordinators and exception specialist with outstanding product issues and exceptions
- Conduct weekly and monthly audits to ensure standard operating procedures compliance
- Uphold company brand and conditions standards
- Enforce and maintain positive team culture
- Management of backlog and end of day reporting
- Oversee all inquiries sent to AZ receiving support, ensuring responses are timely with correct information
- Oversee department product handlers and support staff
Minimum Requirements:
- Proven success with process implementation and facilitation with measurable KPIs
- Retaining and developing top talent
- Must have at least one year management experience in a related field
- Highly motivated, dependable and proactive
- Able to lead by example
- Great time management skills and ability to prioritize daily tasks
- Able to work independently but has the ability to manage a large group in a team environment
- Strong communication skills
- 'Can-do' attitude
- Solution minded and detail oriented
- Comfortable in high value and fast paced work environment
- Comfortable with Excel/Google Sheets
- $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
- Employee Stock Purchase Plan (purchase stock at discounted rates)
- 401K (with company matching up to $1000)
- Medical, Dental & Vision Insurance
- Paid parental leave
- Unlimited Discretionary Time Off (DTO) & 10 Paid Holidays
- State of the art, climate-controlled warehouse facility
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