Community Engagement Specialist

1 month ago


Verona, Pennsylvania, United States CRM Residential Full time
About the Role

Career Opportunity: Community Property Manager

CRM Residential, a leading property management company, is seeking a skilled Community Property Manager to join our team. As a Community Property Manager, you will be responsible for building and maintaining relationships with customers, stakeholders, and partners.

Key Responsibilities:

  • Develop and implement community engagement strategies to increase customer satisfaction and loyalty
  • Build and maintain relationships with customers, stakeholders, and partners
  • Monitor and respond to customer feedback and inquiries on social media platforms and other channels
  • Create and manage content for social media platforms, blogs, and other communication channels
  • Plan and execute events and activities to engage the community
  • Analyze community engagement metrics and provide regular reports to management
  • Collaborate with cross-functional teams to ensure consistent messaging and branding across all communication channels

Requirements:

  • High school diploma or equivalent education required
  • Bachelor's degree in Marketing, Communications, or related field preferred
  • 5 years of property management experience required
  • 1 year of Section 8 experience, including affordable housing certifications
  • HUD knowledge/experience
  • Excellent written and verbal communication skills
  • Strong organizational and project management skills
  • Experience with social media platforms, content creation, and community engagement
  • Ability to work independently and as part of a team
  • Passion for building and engaging communities
  • Valid driver's license and reliable transportation
  • Prior training in budget preparations and analyzing reports, marketing, and human resource management is preferred.
  • Completion of in-house training in use of Real Page OneSite is required within the first 90 days of employment.

About CRM Residential:

CRM Residential is an award-winning full-service property management company that professionally manages 11,000+ apartments valued in excess of one billion. We are exclusively third-party, so there is no conflict of interest between the properties that we manage for our clients and our own properties. Our focus is dedicated to our clients.

We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you have a passion for property management and a desire to work for a reputable company, we encourage you to apply for this exciting opportunity.


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