Mail Processing Specialist

4 weeks ago


Plano, Texas, United States Dexian Full time
About the Role

Dexian is seeking a highly organized and detail-oriented Mail Processor to join our team. As a Mail Processor, you will play a critical role in ensuring the smooth operation of our document processing and distribution system.

Key Responsibilities
  • Document Review and Distribution: Physically review documents daily to verify accuracy and completeness, and distribute them to the relevant teams or departments.
  • Mail Processing: Review incoming mail, document the system of record, and re-route documents to the correct department as needed.
  • Customer Communication: Make outbound calls to collect additional information from customers when necessary, and respond to customer inquiries in a timely and professional manner.
  • Document Preparation: Manually complete state title documents and send them to the relevant authorities.
  • File Management: Assist with filing and sorting documents, and maintain accurate records of document processing and distribution.
  • Data Entry: Enter data into our system accurately and efficiently, and ensure that all data is up-to-date and accurate.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: At least 1 year of file-room experience or 1 year of experience in an office setting.
  • Technical Skills: Basic knowledge of Google Suite (Sheets, Docs, G-Mail) required.
  • Work Schedule: Must be able to work on-site Monday – Friday.
  • Personal Qualities: Positive morale and attitude, strong organization skills, and attention to detail required.
  • Work Environment: Ability to work in a high-volume, fast-paced environment.


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