Audio Visual Specialist

7 days ago

New York, New York, United States AEG Full time
About the Role

We are seeking a highly skilled Audio Visual Specialist to join our team at AEG. As an Audio Visual Specialist, you will be responsible for designing, setting up, and operating audiovisual systems for live events, including virtual streaming support.

Key Responsibilities
  • Consult with clients to understand their audiovisual requirements and provide expert recommendations for system configurations.
  • Analyze and configure audiovisual components, including cameras, video switchers, and audio mixers, to ensure seamless integration and optimal performance.
  • Document and maintain audiovisual requirements for each event, ensuring accurate and timely setup, operation, and breakdown of equipment.
  • Provide level-1 and level-2 support for audiovisual equipment and component issues, escalating complex problems to advanced support teams and vendors as needed.
  • Manage and maintain audiovisual equipment, including troubleshooting software, firmware, and hardware errors and failures.
  • Oversee and set up large-scale meetings for on-site and hybrid video streaming, including camera set-ups, video switching, and audio mixing.
  • Setup, video record, and edit events as assigned by management, ensuring high-quality output and timely delivery.
  • Diagnose and repair videoconferencing equipment and computer hardware, contacting vendors as necessary to resolve issues.
  • Conduct standard walk-throughs to ensure all systems are operational prior to and during all events.
  • Provide exceptional customer service, responding promptly to client inquiries and resolving issues in a timely and professional manner.
Requirements
  • Associate's Degree in a related field, such as audiovisual technology or a related field.
  • Knowledge of CAT5/6 crimping in different cable configurations, including making LAN cables.
  • Experience with active directory and Point-of-Sale (POS) systems, preferably Oracle Micros POS.
  • Experience with a variety of videoconferencing equipment, computers, networking, peripherals, wireless microphones, Push-to-Talk systems, channel mixers, broadcast cameras, and video switchers.
  • Crestron 4K Certification and Biamp/Tesira Certification are desirable.
  • Working knowledge of Microsoft applications, including operating systems.
  • Solid analytical and problem-solving skills, with the ability to organize, manage, and complete multiple tasks in an efficient and timely fashion.
  • Strong verbal and written communication skills, with the ability to establish and maintain effective working relationships with all internal and external stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks based on urgency and importance.
  • Ability to manage confidential client information and maintain a high level of professionalism at all times.
  • Ability to quickly learn and support new technologies, think independently, and employ excellent follow-through skills.
  • Ability to function in a team environment, establishing and maintaining productive working relationships with colleagues and clients.
  • Ability to be on feet for extended periods of time and lift at least 50 pounds.
  • Ability to work a flexible schedule, including overtime, early mornings, and some evenings.
What We Offer

We offer a competitive hourly rate of $25/hour, plus a generous benefits package that includes medical, dental, vision, life, and disability insurance, paid vacation, and a 401(k) plan.

Working Conditions

The physical demands of this role include sitting, talking, hearing, using hands to finger and handle controls, reaching with hands and arms, standing, walking, and stooping. Specific vision abilities required include close vision and the ability to adjust focus.

Equal Opportunity Employer

AEG is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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