Patient Access Specialist PRN Night

12 hours ago


Bolingbrook, Illinois, United States AdventHealth Full time
Perks for You and Your Family

We offer a range of benefits to support your well-being and the well-being of your loved ones.

  • Career Development opportunities to help you grow professionally
  • Whole Person Wellbeing Resources to support your physical, emotional, and mental health
  • Mental Health Resources and Support to help you manage stress and maintain a healthy work-life balance
Our Promise to You

At AdventHealth, we're committed to creating a work environment that values and respects each individual. We believe in the importance of extending the healing ministry of Christ and serving others with compassion and kindness.

As a member of our team, you'll have the opportunity to make a meaningful difference in the lives of our patients and their families.

About the Role

This PRN position is responsible for ensuring patients are appropriately registered for all service lines. You'll perform eligibility verification, obtain pre-cert and/or authorizations, make financial arrangements, request and receive payments for services, perform cashiering functions, clear registration errors and edits pre-bill, and other duties as required.

You'll work closely with clinical partners to ensure open communication and provide excellent customer service to both internal and external customers.

Responsibilities
  • Proactively seek assistance to improve any responsibilities assigned to your role
  • Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments
  • Provide timely and continual coverage of assigned work area to offer prompt patient service and availability for all clinical partner registration needs
  • Meet and exceed productivity standards determined by department leadership
  • Contact insurance companies to obtain and verify insurance eligibility and benefits
  • Verify medical necessity and communicate relevant coverage/eligibility information to the patient
  • Obtain pre-authorizations from third-party payers and accurately enter required authorization information in AdventHealth systems
  • Correct demographic, insurance, or authorization related errors and pre-bill edits
  • Meet or exceed accuracy standards and ensure integrity of patient accounts
Qualifications

We're looking for a highly skilled and experienced individual with a strong background in patient access and registration. The ideal candidate will have:

  • A high school degree or equivalent
  • One year or more of relevant healthcare experience
  • Prior collections experience
  • One or more years of customer service experience
  • An associate's degree or higher
  • Bilingual – English/Spanish preferred
About AdventHealth

AdventHealth is an equal opportunity employer and complies with federal, state, and local anti-discrimination laws, regulations, and ordinances. We're committed to creating a work environment that values and respects each individual.



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