Law Enforcement Customer Service Specialist

3 weeks ago


Amiens, Hauts-de-France, United States LN Curtis & Sons Full time
Job Description

We are seeking an experienced Law Enforcement Customer Service Specialist to join our team at LN Curtis & Sons. As a key member of our sales team, you will be responsible for managing customer relationships and providing exceptional service to law enforcement agencies.

Key Responsibilities
  • Manage customer accounts and relationships with law enforcement agencies
  • Provide face-to-face customer service interactions and educate customers on product offerings
  • Process orders accurately via phone and email
  • Serve as primary point of contact for customer inquiries and complaints
Requirements
  • High school diploma required
  • 1+ years of experience with high-volume data entry
  • 2+ years of experience with face-to-face customer service or customer account management
  • Strong communication and organizational skills
Preferred Skills
  • Working knowledge of law enforcement product offerings (uniforms, body armor, tactical gear)
  • 4+ years of experience managing customer accounts
  • 4+ years of experience with face-to-face customer service
Salary and Benefits

The estimated annual salary for this role is $55,000 - $65,000, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.



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