Customer Service Representative

2 days ago


Amiens, Hauts-de-France, United States Marriott International Inc Full time
About This Role

We are looking for a skilled Cashier to join our team at Gaylord Rockies Resort & Convention Center. In this role, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Salary and Benefits

This is a full-time position that offers a competitive salary of $17.51 per hour, as well as a range of benefits including health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.

Responsibilities

The successful candidate will be responsible for:
  • Providing exceptional customer service and ensuring a seamless dining experience for our guests.
  • Processing all payment methods in accordance with Accounting procedures and policies.
  • Following property control audit standards and cash handling procedures (e.g., blind drops).
  • Obtaining assigned bank and ensuring accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
  • Counting bank at end of shift, completing designated cashier reports, resolving any discrepancies, dropping off receipts, and securing bank.
  • Transporting bank to/from assigned workstation.
  • Setting up and organizing cashier workstation with designated supplies, forms, and resource materials; and maintaining cleanliness of workstation at all times.
  • Completing opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order.

Requirements

To be successful in this role, you will need:
  • A high school diploma or G.E.D. equivalent.
  • No related work experience.
  • No supervisory experience.
  • None

Why Work With Us

At Marriott International Inc, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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