Customer Service Representative

4 weeks ago


Cedar Hill, Texas, United States Roslyn Knight - State Farm Agent Full time
Position Overview

Roslyn Knight - State Farm Agent is seeking a career-oriented professional to build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Key Responsibilities
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Benefits
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within the agency
Requirements
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)


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