NetSuite Administrator

Location: Canton

The NetSuite Administrator/Systems Analyst will be responsible for the setup, configuration, and ongoing maintenance of the NetSuite ERP System in collaboration with our implementation partner. This role requires a strong background in operations, finance, and general system administration.

• Manage integrations between internal and external systems using EDI, Web Services, and 3rd party tools such as Celigo.
• Research transactional issues and user errors; identify root causes and drive resolutions.
• Perform functional configuration, initial setup, and maintenance for systems based on changing operational and business needs.
• Collaborate with NetSuite implementation partner and contractors, actively participating in the ERP/WMS migration.
• Create documentation including policies, procedures, workflows, and user guides.
• Conduct user training from go-live and beyond to ensure an educated user base.
• Gather data and analyze business and user needs in consultation with business managers and end-users to implement functional requirements, including dashboard creation, custom reports, and workflow automation.
• Assist with internal PC/printer setups, configuration, and other administration duties as assigned.
• Design and implement financial and logistics systems, including projects to improve Warehouse Management, Inventory Tracking, Demand Planning, and financial analysis using Hyperion-like tools.
• Ensure Roles, Governance, and Security within the NetSuite environment.

• Bachelor's Degree from an accredited institution or equivalent combination of education and experience.
• 3-5 years of experience in NetSuite Administration & Security (experience in initial setup and migrations is a plus).
• Extensive knowledge of all NetSuite Modules including Financials, Inventory & Warehouse Management, MRP, WMS, Reporting, Dashboards, Analytics, etc.
• Additional experience with SuiteAnalytics, SuiteFlow, or other ERP systems is advantageous.
• Excellent customer service skills with a sense of urgency and the ability to work with individuals of varying backgrounds and technical expertise.
• Ability to understand the user journey and provide effective solutions and strategic recommendations for continuous improvement.