Insurance Receivables Specialist
3 days ago
We are seeking a detail-oriented and motivated Insurance Receivables Specialist to join Life Center Counseling's team.
The ideal candidate will have proven experience in insurance receivables, claims processing, and authorization management.
Key Responsibilities:
- Investigate and resolve discrepancies or issues related to insurance payments.
- Prepare and analyze reports related to receivables and authorization status.
- Provide exceptional customer service to clients and insurance representatives, addressing inquiries and resolving issues as needed.
- Follow up on outstanding claims, resolve denials or rejections, and work to obtain prompt payment.
- Obtain and manage Medicaid authorizations for services and 90-day treatment plans.
- Ensure all necessary documentation is complete and accurate.
- Prepare and analyze reports on authorization.
- Obtain and manage EAP (Employee Assistance Program) authorization and billing.
- Greet and welcome clients and/or visitors in a professional and friendly manner.
- Answer and direct phone calls appropriately.
- Collect copays, coinsurance or any balance showing due.
Qualifications:
- High School Diploma
- Proven experience in insurance receivables, claims processing, and authorization management.
- Proven experience in Medicaid healthcare programs.
- Strong communication skills, both verbal and written, with the ability to interact professionally with patients, insurance representatives, and internal staff.
- Attention to detail and problem-solving skills.
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