Insurance Receivables Specialist

3 days ago


Marion, Indiana, United States Life Center Counseling Full time
Job Description

We are seeking a detail-oriented and motivated Insurance Receivables Specialist to join Life Center Counseling's team.

The ideal candidate will have proven experience in insurance receivables, claims processing, and authorization management.

Key Responsibilities:

  • Investigate and resolve discrepancies or issues related to insurance payments.
  • Prepare and analyze reports related to receivables and authorization status.
  • Provide exceptional customer service to clients and insurance representatives, addressing inquiries and resolving issues as needed.
  • Follow up on outstanding claims, resolve denials or rejections, and work to obtain prompt payment.
  • Obtain and manage Medicaid authorizations for services and 90-day treatment plans.
  • Ensure all necessary documentation is complete and accurate.
  • Prepare and analyze reports on authorization.
  • Obtain and manage EAP (Employee Assistance Program) authorization and billing.
  • Greet and welcome clients and/or visitors in a professional and friendly manner.
  • Answer and direct phone calls appropriately.
  • Collect copays, coinsurance or any balance showing due.

Qualifications:

  • High School Diploma
  • Proven experience in insurance receivables, claims processing, and authorization management.
  • Proven experience in Medicaid healthcare programs.
  • Strong communication skills, both verbal and written, with the ability to interact professionally with patients, insurance representatives, and internal staff.
  • Attention to detail and problem-solving skills.


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