Insurance Policy Specialist

3 weeks ago


Williamsburg, Virginia, United States CityScape Metro Group Full time
About the Role

We are seeking a skilled Insurance Policy Specialist to join our team at CityScape Metro Group in Williamsburg, VA.

This role involves crafting insurance policies, guiding potential clients on coverage options, and transforming quotes into active policies. You will also assist in addressing billing queries, updating policies, and offering insightful policy suggestions.

In this position, you will remain up-to-date on new marketing initiatives to accurately address insurance-related questions using all available tools.

  • Answer incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries.
  • Communicate with customers about complaints, provide acceptable solutions, and follow up to ensure that the problem is fixed.
  • Make accurate modifications to consumer policies depending on the information supplied.
  • Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer policies.
Compensation:

$55,000 - $72,500 yearly.

About Us

CityScape Metro Group has grown by over 400% in the past year and it wasn't by accident. As a part of the top 1% of Realtors in the World under 40, we are one of the fastest-growing Real Estate companies in the Northern Virginia, DC, Maryland region.

This career will not only help you focus on your strengths, but leadership positions will also present themselves to the right candidates.



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