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Front Desk Associate

2 months ago

Point Harbor NC USA, United States Coastal Staffing Services LLC Full time
Front Desk Clerk Job Description

We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at Coastal Staffing Services LLC. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities:
  • Process guest arrivals and departures, including checking in and out, and handling any issues that may arise.
  • Provide accurate information about the hotel and surrounding areas, including local attractions and amenities.
  • Schedule wake-up calls and other concierge activities according to guest preference.
  • Manage and update all official documentation, including invoices, bills, and checks for vendors, employees, and contractors.
  • Balance accounts at the end of each shift to ensure accuracy and transparency.

Requirements: To be successful in this role, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should be highly organized and able to multitask, with a strong attention to detail and a commitment to providing exceptional customer service.