Facilities Operations Manager
2 weeks ago
About Choice Hotels International, Inc.
Choice Hotels International, Inc. (NYSE:CHH) stands as one of the foremost lodging franchisors globally. As a competitive player in the upscale sector and a leader in midscale and extended stay accommodations, Choice boasts a portfolio of over 7,400 hotels, encompassing more than 625,000 rooms across 45 countries and territories. Our diverse array of 22 brands caters to a wide range of traveler needs, from full-service upper upscale properties to midscale, extended stay, and economy options, ensuring value for franchise owners and shareholders alike.
Our Culture
At Choice, we embody our Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious, and Show Integrity. These principles are essential in fostering Loyalty, Growth, and the Hospitality Spirit.
Position Overview
We are currently seeking a dedicated Facilities Operations Manager to join our team at one of our managed hotels. This role is crucial in maintaining the operational excellence of our facilities and ensuring guest satisfaction.
Key Responsibilities
- Contribute to the formulation and execution of business strategies that align with Radisson's overarching mission and values.
- Enhance profitability and revenue by overseeing the Engineering department.
- Supervise the Engineering team and third-party vendors to guarantee exceptional service and quality.
- Establish and implement quality control initiatives, ensuring compliance with local, state, and federal regulations.
- Negotiate and review contracts with vendors, consultants, and subcontractors.
- Interpret plans and contract terms in collaboration with the Engineering team, management, and vendors.
- Oversee relationships with outsourced security providers.
- Manage guest incident reporting in partnership with the front office.
- Conduct safety inspections and ensure compliance with building codes and health regulations.
- Lead hotel renovation projects, coordinating with Corporate Technical Services and contractors.
- Foster employee engagement through effective strategies and practices.
- Deliver a superior guest experience by embodying the Radisson service standards.
Qualifications
- Minimum of two years of supervisory experience in the hospitality industry.
- At least two years of experience in a similar-sized hotel.
- A bachelor's degree is preferred.
- Strong conflict resolution skills with guests and team members.
- Ability to collaborate effectively with hotel staff and management.
- Advanced knowledge of building management and engineering principles.
- Excellent organizational abilities.
- General understanding of insurance requirements.
- Willingness to work a flexible schedule, including weekends and holidays.
Equal Opportunity Employer
Choice Hotels International is proud to be an equal opportunity employer and affirmative action employer. We ensure that employment practices are free from discrimination based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, genetic information, or any other characteristic protected by law.
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