Rooms Operations Manager
6 hours ago
Assist in managing the execution of all operations in the rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping. Lead a team to continually improve guest and employee satisfaction, and maximize financial performance.
Key Responsibilities- Verify goals are being translated to the team and create a property environment that emphasizes motivation, empowerment, and teamwork.
- Understand employee and guest satisfaction results and develop game plans to address need areas and expand on strengths.
- Assist in managing the execution of all operations in the rooms area departments.
- Follow property-specific second effort and recovery plan.
- Communicate and update all goals and results with employees.
- Meet semiannually with staff on a one-to-one basis.
- High school diploma or GED; 4 years experience in guest services, front desk, housekeeping, or related professional area.
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in guest services, front desk, housekeeping, or related professional area.
Marriott International offers a competitive salary range of $59,000 to $77,000 annually, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.
About Marriott InternationalMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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