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Customer Service Ambassador

2 months ago

Bowling Green, Kentucky, United States David's Bridal Full time
{"Job Title": "Customer Service Representative", "Job Description": "Deliver Exceptional Customer Experiences

At David's Bridal, we're committed to providing our customers with an unforgettable shopping experience. As a Customer Service Representative, you'll play a vital role in ensuring our customers feel valued, heard, and supported throughout their journey with us.

Key Responsibilities:
  • Provide Personalized Service: Greet and assist customers with a warm and welcoming smile, ensuring their needs are met and exceeded.
  • Manage Customer Flow: Utilize our systems to efficiently manage customer interactions, ensuring a seamless and enjoyable experience.
  • Resolve Issues: Proactively address customer concerns with confidence, escalating issues when necessary to ensure a positive outcome.
  • Promote Alterations and Personalization: Partner with our Alterations team to promote the benefits of customizing our dresses, ensuring customers feel confident and beautiful on their special day.
  • Maintain Store Standards: Ensure our store meets the highest standards of cleanliness, organization, and visual appeal, creating an inviting atmosphere for our customers.
What We Offer:
  • Competitive Pay: Enjoy a competitive hourly rate and the opportunity to earn a team bonus.
  • Benefits Package: Take advantage of our comprehensive benefits package, including vision care, supplemental insurances, and a 401K program.
  • Opportunities for Growth: Develop your skills and advance your career in a dynamic and supportive environment.

We're an equal opportunities employer, committed to diversity, equity, and inclusion. If you're passionate about delivering exceptional customer experiences and joining a team that values and celebrates individuality, we'd love to hear from you"}