Customer Service Ambassador
4 weeks ago
At David's Bridal, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing staff, you'll be responsible for delivering exceptional service to our clients, ensuring their wedding day experience is nothing short of perfect.
Key Responsibilities:- Customer Interaction: Greet and assist customers with a friendly, positive, and professional approach, providing personalized support to meet their needs.
- Service Standards: Maintain high standards of service, adhering to our Five-Star Customer Service Experience guidelines to ensure every customer feels valued and satisfied.
- Inventory Management: Assist with inventory management procedures, processing orders, receiving, and ensuring first-quality standards for all merchandise.
- Cash Wrap Operations: Support cash wrap behaviors and processes transactions with accuracy, making every customer feel celebrated.
- Team Collaboration: Work closely with the Store Manager and Operations Supervisor/Manager to achieve store goals and objectives.
- Education: High school diploma or equivalent degree, or 1-2 years of prior retail experience in an apparel, service, or specialty store environment.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.
- Competitive Pay: Enjoy a rewarding environment and competitive pay rates.
- Team Bonus: Participate in a team bonus program to share in the success of our store.
- Benefits Package: Take advantage of our comprehensive benefits package, including vision care, supplemental insurances, and a 401K program.
At David's Bridal, we're committed to creating a culture that values diversity, equity, and inclusion. We're an equal opportunities employer and welcome applications from candidates who share our values.
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