Alarm System Specialist

2 weeks ago


Midland, Texas, United States Brinks Home Full time
About the Role

We are seeking a skilled and detail-oriented Alarm Service Technician to join our team at Brinks Home. As a key member of our team, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our security systems.

Key Responsibilities
  • Install, service, and inspect low-voltage electronic security equipment at customer sites.
  • Troubleshoot technical issues and replace system components as needed.
  • Drive to customer homes to perform service, occasionally lifting, carrying, pushing, and/or pulling equipment.
  • Diagnose causes of problems or failures in systems and identify equipment and systems repair.
  • Conduct thorough walkthroughs with customers to review work orders and ensure systems meet their needs.
  • Install and test equipment to ensure proper functionality and signal verification.
  • Identify opportunities to improve system use and functionality and provide recommendations to customers.
  • Maintain safety practices to prevent injury and damage to property.
Requirements
  • High School Diploma or GED.
  • Valid driver's license and good driving record.
  • Excellent customer service skills.
  • Working knowledge of alarm systems and low-voltage systems.
  • Ability to climb ladders and work at heights.
  • Low-voltage license or alarm installation certification.
What We Offer
  • Competitive compensation and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
Our Values
  • Service: We are committed to providing exceptional service to our customers and communities.
  • Accountability: We take ownership of our actions and results.
  • Customer Focus: We prioritize our customers' needs and satisfaction.
  • Growth: We strive for continuous improvement and innovation.
  • Integrity: We operate with honesty, transparency, and ethics.


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