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Accounts Management Specialist

2 months ago


Rock Island, Illinois, United States The Arc of the Quad Cities Area Full time
Position Overview

The Arc of the Quad Cities Area is seeking a dedicated Accounts Management Specialist.

At The Arc, we are committed to our mission: "Empowering individuals with disabilities to recognize their unique strengths and reach their fullest potential through innovative services focused on advocacy, inclusion, independence, employment, meaningful community engagement, and personal fulfillment."

In this role, you will be responsible for a variety of essential tasks, including:

  • Distributing communication related to satisfaction assessments for families and stakeholders.
  • Creating labels and managing mailings or bulk mailings for designated individuals.
  • Entering cash logs and checks into an Excel spreadsheet for each resident account in CILA homes at least bi-monthly.
  • Preparing monthly reports for each individual in CILA's resident account for guardians (upon request), the Director of Residential Services, the Residential Alternatives Program Supervisor, and the assigned QIDP.

To be considered for this position, candidates should have a High School Diploma or equivalent and a minimum of one year of relevant experience. A valid driver's license and appropriate auto insurance are required. Strong verbal and written communication skills are crucial for effective interaction with individuals, employees, volunteers, visitors, and others. Proficiency in Microsoft Office applications and familiarity with basic bookkeeping systems are highly advantageous.

For further details regarding this position, please refer to the attached job description.