Customer Service Representative

1 week ago


Lubbock, Texas, United States Grimes Insurance Agency, Inc. Full time
Join Grimes Insurance Agency, Inc. as a Part-Time Customer Advisor/Receptionist and be a part of a dynamic team that values connection, simplicity, and exceptional service. As a key member of our team, you will play a crucial role in delivering exceptional customer experiences and providing top-notch service to our clients.

**Key Responsibilities:**

* Develop and maintain a deep understanding of our insurance products and services
* Provide exceptional customer service through phone, email, and in-person interactions
* Assist clients with their insurance needs, including policy inquiries and claims
* Collaborate with our sales team to identify opportunities for growth and improvement
* Stay up-to-date on industry trends and developments to provide expert advice to our clients

**Requirements:**

* High school diploma or equivalent
* Previous experience in customer service or a related field
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing priorities
* Basic computer skills and knowledge of database software

**What We Offer:**

* Competitive hourly rate
* Opportunities for professional growth and development
* Collaborative and supportive work environment
* Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

**About Us:**

Grimes Insurance Agency, Inc. is a forward-thinking organization dedicated to excellence, innovation, and continuous improvement. We pride ourselves on creating raving fans by connecting with our clients and providing top-notch service.

**Contact Us:**

If you have any questions or would like to learn more about this opportunity, please don't hesitate to reach out.



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