Customer Service Representative

2 months ago


Lubbock, Texas, United States U-Haul Full time
Customer Service Representative

U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our service center team, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met.

Responsibilities:
  • Assist customers with U-Haul products and services
  • Use U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer customer questions and provide education on products and services
  • Prepare rental invoices and accept equipment returns
  • Install hitches and trailer wiring
  • Fulfill propane and drive a forklift (certification offered through U-Haul)
Requirements:
  • Valid driver's license and good driving record
  • High school diploma or equivalent
What We Offer:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance and prescription plans
  • Paid holidays, vacation, and sick days
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental and Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program


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